Sales Assistant - Part Time - Cannes

Golden Goose; Cannes; Sur place; EUR 17 000 - 23 000; Temps partiel

Résumé du poste

Golden Goose is seeking a passionate Sales Assistant (Style Maker) to deliver a personalized Golden experience in Cannes. You will guide clients through dream looks, up-sell thoughtfully, and nurture enduring relationships via omnichannel touchpoints.

The role requires 1–3 years in luxury retail, fluency in French and English, and a collaborative, fashion-forward mindset. Part-time 24 hours/week with strong customer service focus.

Qualifications

• Fluency in French and English is required.
• 1–3 years of luxury retail experience.
• Strong selling skills with a client-focused approach.

Responsabilités

• Assist customers in expressing their personality to create the ideal dream looks.
• Provide product insights, recommend additional items, and implement up-selling and cross-selling strategies.
• Cultivate enduring client relationships through omnichannel communications and personalized offers.
• Contribute to store presentation and ensure visuals align with the brand image and standards.
• Assist with store operations including opening/closing, inventory, and compliance with GDPR and safety standards.
• Use digital tools (Golden App, Salesforce, Xstore, Stealth) to enhance engagement and efficiency.

Connaissances

Fluent French

Fluent English

Luxury retail experience

Customer service excellence

Sales techniques

Description du poste

Golden Goose is a journey of love and authenticity, leading you to embrace your true self, where tradition and innovation merge into timeless, one-of-a-kind creations.

DESCRIPTION

We are looking for a passionate talent to build our customer experience.

MISSION

The Sales Assistant (Style Maker) introduces the client to the Golden world, explaining the heritage and the values of the Brand. The Sales Assistant (Style Maker) is dedicated to crafting a complete and personalized Golden total look for the clients, capturing their dreams and reflecting their personality. This role is pivotal in achieving high levels of client satisfaction through a Golden narrative, an exceptional service and by fostering enduring relationships.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Assist customers in expressing their personality trough their ideal dream looks, playing a pivotal role in achieving the store's business objectives, customer satisfaction, and overall store success.

Engage actively in the sales process by providing comprehensive product insights, recommending additional items, and implementing up-selling and cross-selling strategies.

Cultivate and sustain positive customer relationships by making the clients feel relevant in the Golden Family, embracing omnichannel practices, leveraging digital tools and communication methods to ensure that customers receive updates, recommendations, and personalized offers.

Actively contribute to the overall store presentation, maintaining appropriate visual display and store standards, and ensuring that products are displayed accordingly with the brand's image and standards.

Assist with store operational procedures, including opening/closing, inventory management, and maintaining compliance with GDPR and health & safety standards

Utilize IT and digital tools effectively to enhance business processes and customer engagement (Golden App, Sales Force, Xstore, Stealth).

KEY REQUIREMENTS

Fluency in French and English. Additional language knowledge will be considered as a plus, reflecting our commitment to a diverse and inclusive workforce

Minimum 1-3 years of relevant experience in luxury retail

Self-motivation with positive attitude and professional selling techniques

Good customers focus with strong presentation, interpersonal and communication skills

Ability to monitor, catch and understand the most relevant industry trends and good understanding of local market (online and offline)

Flexibility to adapt to the evolving needs of the business and our customers

Strong team player

Location: Cannes

Part Time 24 h/week

We are an equal opportunity employer and passionately believe that our strength lies in people youniqueness We encourage applications from individuals of all backgrounds, experiences and perspectives. Because people are at the heart of everything we do.