Sales & applications engineer - lyon

Edmund Optics; Lyon; Sur place; EUR 35 000 - 55 000; Plein temps

Résumé du poste

An established industry player is seeking a Technical Customer Support Specialist to join their vibrant team in Lyon. This role involves providing expert technical assistance, managing customer accounts, and collaborating with global teams on innovative projects. The ideal candidate will have a Bachelor's degree in Science or Engineering, be fluent in both French and English, and possess strong communication and problem-solving skills. The company offers a competitive salary along with a range of perks, including a pension scheme and opportunities for mobile working. Join this dynamic environment and help shape the future of optics!

Prestations

Company pension scheme

Mobile working opportunity

Extensive training and development offer

Company events

Qualifications

• Bachelor's degree in Science or Engineering required.
• Fluency in French and English is essential.

Responsabilités

• Provide technical assistance and product recommendations to customers.
• Handle customer inquiries and manage accounts effectively.

Connaissances

Communication Skills

Problem-Solving Skills

Fluency in French

Fluency in English

Formation

Bachelor's degree in Science or Engineering

Outils

MS Office

Description du poste

Lyon, France

Join the excitement at Edmund Optics, where we contribute to shaping the future with optics, imaging, and photonics and enjoy what we do! As a leading provider of off-the-shelf optical components, we're on a mission to enable innovative technologies across various industries, from high-speed factory automation to cutting-edge DNA sequencing.

At Edmund Optics Europe, we're all about building a vibrant community. As part of our team, you'll be surrounded by dynamic, diverse individuals from various backgrounds, all working together to provide excellent technical customer support.

We're on the lookout for a Technical Customer Support Specialist.

As a key player in our customer support team, you'll be the go-to guru for technical assistance in Europe. From helping customers select the perfect product for their needs to managing accounts and even getting involved in exciting projects like writing articles or designing demos, this role is anything but ordinary.

Essential Functions:

• Providing technical assistance and product recommendations
• Handling customer inquiries and managing accounts
• Collaborating with global teams and supporting marketing initiatives

Qualifications:

Ready to jump in and make a difference? The requirements listed below are representative of the knowledge, skill, and/or ability required. We're all about inclusivity, so rest assured, reasonable accommodations may be made to enable individuals with diverse abilities to perform the essential functions.

Your Profile:

• Bachelor's degree in Science or Engineering
• Fluent in French and English
• Proficient with MS Office
• Strong communication and problem-solving skills

What We Offer:

Get ready for a thrilling ride with Edmund Optics! Alongside a competitive salary, we offer a range of perks, including:

• Company pension scheme
• Mobile working opportunity
• Extensive training and development offer
• Company events
• And a lot more!

Ready to dive into the world of optics with us? Apply now and let's shape the future together!

This office-based position can be located in York (UK), Mainz (Germany), or Lyon (France), depending on the candidate's preference.