Sales Advisor

TOTEME; Paris; Sur place; EUR 32 000 - 42 000; Plein temps

Résumé du poste

TOTEME is seeking a Sales Advisor for our Galeries Lafayette Haussmann store in Paris. Join as a brand ambassador delivering exceptional service, nurturing client relationships, and driving sales while supporting brand storytelling and sustainability initiatives.

Ideal candidates have a minimum of 2 years in luxury retail, a track record of clienteling, and fluency in English and French. A passion for fashion and a luxury shopping experience is essential, with a flexible schedule including

Qualifications

• At least 2 years of experience in luxury retail.
• Proven ability to deliver exceptional customer service and build client relationships.
• Fluent in English and French.
• Strong fashion sense and storytelling.

Responsabilités

• Build and nurture strong client relationships to drive loyalty and sales.
• Work independently and with the team to support daily operations.
• Engage in merchandising and styling to maintain a visually compelling store.
• Plan and execute daily store operations.
• Aim to meet and exceed sales targets.
• Contribute to TOTEME's sustainability initiatives.

Connaissances

Clienteling

Retail luxury

Sales targets

Fashion knowledge

Description du poste

About TOTEME

TOTEME is a fashion house rooted in Swedish sensibilities, modern aspirations, and the notion of style.

With an appreciation for how pieces are worn in practice, we create emblematic designs with an emphasis on materiality and shape. Archetype pieces are realized in authentic materials, rich textures and graphic silhouettes. Representing a direct and decisive way of dressing, the collections are contextualized in curated edits, visuals, and spaces.

TOTEME was founded in 2014 by Elin Kling and Karl Lindman. From the atelier in Stockholm, we create women’s and men’s collections spanning ready-to-wear, shoes, bags, accessories, and jewelry.

The role

TOTEME is looking for a Sales Advisor to join our store team at Galeries Lafayette Haussmann in Paris full-time (35 hours/week). In this role you will act as a brand ambassador, providing excellent service and building long-term relationships with our customers and driving business in all aspects, from sales to brand building. You will report to the Store Manager.

Responsibilities

• Build and nurture strong client relationships to drive loyalty, engagement, and an elevated shopping experience.
• Work both independently and collaboratively to support daily operations and achieve sales targets.
• Engage in merchandising and styling to maintain a visually compelling store environment.
• Plan and execute daily store operations.
• Work towards company standards and goals.
• Participate in and contribute to TOTEME’s social and environmental sustainability strategy.

Your profile

• Ideally at least 2 years of previous experience in retail, with high-end service with a strong lifestyle brand.
• Proven success in delivering outstanding customer service, clienteling, and exceeding sales goals.
• Strong understanding of fashion, styling, and brand storytelling.
• Fluent in English and French (both written and spoken); additional languages are a plus.

About You

• A dedicated TOTEME ambassador who embodies our culture and values.
• Genuinely curious about people and motivated to understand our client base.
• Passionate about delivering a luxury experience and exceeding client expectations.
• Driven and results-oriented with a proactive and positive mindset.
• Highly organized and structured with an eye for detail.
• Available to work a flexible schedule, including evenings and weekends.

This is a full-time position based at TOTEME’s store in Galeries Lafayette Haussmann, Paris, starting as soon as possible.

TOTEME has teams in Stockholm, London, New York, and Shanghai, as well as retail spaces across Europe, North America, and Asia.

TOTEME has an internal career development and title framework and the job title used in the recruitment ad may differ from the title used internally at TOTEME.

Candidates progress through application, screening, interviews or case assessments, followed by final pre-employment checks and a formal offer before joining our team. We anonymize names and personal details in applications during the screening stage to support fair and skills-based hiring.

By applying to this position, I agree with TOTEME’s privacy policy and to be contacted about future job opportunities for up to two years from the submission date. Find out more about our privacy policy here.

TOTEME is a fashion house rooted in Swedish sensibilities, modern aspirations and the notion of style.

With an appreciation for women’s many roles and how pieces are worn in practice, we create emblematic designs with an emphasis on materiality and shape. Archetype pieces are examined through a female lens and realized with sumptuous fabrics, rich textures and graphic silhouettes. Representing a direct and decisive way of dressing, the collections are contextualized in curated edits, visuals and spaces.

TOTEME was founded in 2014 by Elin Kling and Karl Lindman. From the studio in Stockholm, we create collections spanning ready-to-wear, shoes, bags, accessories and jewelry.