SALES ADVISOR

CELINE; Paris; Sur place; EUR 30 000 - 45 000; Plein temps

Résumé du poste

A luxury fashion house is seeking a Sales Advisor in Paris. The role involves sales development, exceptional customer service, and strong relationship building. Candidates should have retail experience and fluency in French and English. This position offers an opportunity to work in a dynamic environment committed to inclusivity and excellence.

Qualifications

• Retail experience required.
• Experience in luxury/fashion business is a plus.
• Fluent in French and English.

Responsabilités

• Contribute to the development of sales and achieve sales objectives.
• Welcome and advise customers to provide excellent service.
• Build strong relationships to recruit and retain customers.
• Participate in store operations and visual merchandising.

Connaissances

High product and fashion sensitivity

Exceptional interpersonal skills

Detail oriented

Excellent communication skills

Ability to manage multiple priorities

Formation

Business School or equivalent experience

Description du poste

Overview

CELINE is a fast-growing French and Leather-Goods Couture House that belongs to the LVMH group, with the ambition to become one of the most iconic luxury brands worldwide. We are looking for enthusiastic, passionate and agile personalities who are eager to evolve in a demanding environment.

Your Work Environment

As Sales Advisor, you will act as brand ambassador. You will be a model in terms of sales, customer experience and loyalty, and you will promote the brand’s culture and values as well as developing your client’s portfolio.

Job Responsibilities

• Contribute to the development of sales and the achievement of sale objectives.
• Welcome and advise our customers and provide the best customer service.
• Share with our customers the story behind our products and deliver our expertise.
• Be proactive and bold by proposing complementary products.
• Contribute to the recruitment and retention of our customers by building privileged and lasting relationships with each of them.
• Be actively part of the operational life of the store: Visual merchandising, restocking, transfers, after-sales service, inventory management.
• Control and respect the internal procedures and guidelines.
• Support the digital actions of the House. Brand ambassador and promoter.
• Be the ambassador of the brand and endorse the culture and values to promote CELINE.
• Ensure the best level of client experience.
• Endorsing the CELINE spirit with your creativity and your sense of excellence.

Education and Experience

• Business School, University or “equivalent experience”
• Retail experience required
• Experience in luxury/fashion business a plus

Competencies

• High product and fashion sensitivity and knowledge
• Ability to understand and go beyond customers’ needs
• Taste for challenge and team spirit
• High sensitivity to client experience and loyalty
• Exceptional interpersonal skills, empathy, sincerity and curiosity
• Ability to manage multiple priorities in a fast-paced environment
• Detail oriented
• Excellent written and verbal communication skills
• Flexibility to work a retail schedule including evenings, weekends, and holidays

Languages

Fluent in French and English; proficiency in other language(s) will be an advantage.

Additional Information

OUR ENGAGEMENT: CELINE is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and all our employees feel included, developed, and heard. We are committed to the prevention of all discrimination, providing equal opportunities to all applicants irrespective of gender, gender expression, disability, origin, background, religious beliefs or sexual orientation or any other basis protected by law. CELINE recruits and recognizes all types of talent and singularities.