Sales & Account Coordinator

Arago Afrique Francophone; Suisse; Hybride; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A digital transformation leader is seeking a Sales & Account Coordinator based in Geneva. This role involves managing CRM data, supporting client relationships, and ensuring efficient sales processes. Candidates should have a Bachelor’s degree, strong organizational skills, and fluency in English. Join a dynamic environment valuing collaboration and excellence.

Qualifications

• First experience in Sales Support or Account Coordination is an asset.
• Knowledge of SaaS, Cloud, or Travel & Expense (T&E) solutions is a strong plus.
• Experience in the travel, expense, or hospitality industry highly valued.

Responsabilités

• Manage CRM data, track quotes, orders, invoices, and prepare reports.
• Monitor dormant accounts and identify upsell opportunities.
• Support roadmap updates and maintain sales materials.
• Contribute to client consulting, training, and reporting.
• Participate in marketing campaigns and events.
• Act as a connector between sales, marketing, finance, and delivery teams.

Connaissances

CRM data management

Client relationship management

Organizational skills

Communication skills

Proactive mindset

SaaS knowledge

Fluency in English

Formation

Bachelor’s degree in Business Administration, Commerce, or Marketing

Description du poste

Arago is an international leader in the implementation of the digital transformation of the HR & Finance functions. We support our clients throughout their Finance project, from the expression of needs to the implementation and post-go-live support by favoring the transfer of skills to the teams in the various countries deployed.

With a head office based in Paris, we are established in several European countries. We are thus able to support our clients all over the world, during and after their projects.

Missions

In a context of strong growth, we are looking for a Sales & Account Coordinator to strengthen our commercial efficiency, support client relationships and ensure seamless sales and account management processes.

Based in Geneva (with flexibility for candidates living in neighboring France), your missions will be:

• Sales Administration: Manage CRM data (clients, contacts, pipeline), track quotes, orders, invoices, and prepare reports.
• Account Management Support: Monitor dormant accounts, follow up on client activity, and identify upsell opportunities.
• Sales Coordination: Support roadmap updates (SAP Concur ecosystem), prepare client meetings, maintain sales materials.
• Client Support: Contribute to consulting, training, and reporting for clients in the “run” phase.
• Marketing Support: Participate in campaigns (webinars, events, mailings) and contribute to marketing & sales assets.
• Cross-team Collaboration: Act as a connector between sales, marketing, finance, and delivery teams.

Profile

• Bachelor’s degree in Business Administration, Commerce, Marketing, or related field (Bac+2/3 minimum).
• First experience in Sales Support, Account Coordination, Customer Success, or ADV is an asset.
• Knowledge of SaaS, Cloud, or Travel & Expense (T&E) solutions is a strong plus.
• Experience in the travel, expense, or hospitality industry highly valued.
• Fluent in English (mandatory); German is a strong plus.
• Strong organizational and communication skills, with a proactive and client-oriented mindset.
• Junior profiles with strong motivation or senior candidates with relevant expertise will be considered.

Why join us?

Arago's values guide us every day to address challenges and build a strong corporate culture:

• Collaboration
• Excellence
• Trust & Engagement

You will join a dynamic and international environment where autonomy, flexibility, and curiosity are highly encouraged.

Recruitment steps

• HR interview
• 2nd interview with a Manager
• 3rd interview with a Country Delivery Manager