RV Depot Operations Specialist

Indie Campers; Bastia; Sur place; EUR 23 000 - 29 000; Plein temps

Avantages offerts par ce poste

Competitive compensation

Travel benefits

Training in customer service and RVs

Career growth across roles

Résumé du poste

Indie Campers is seeking an Operations Agent at our Bastia depot in Corsica. You will play a hands-on role combining customer-facing rental service, vehicle preparation, fleet cleaning, and basic sales support.

You will manage check-ins/check-outs, perform vehicle briefings, and assist customers throughout their rental journey while helping with RV demos and follow-up leads. A practical, customer-oriented mindset is essential.

Qualifications

• Experience in customer service, hospitality, sales, rental, cleaning, housekeeping, warehouse, automotive, or operations environments.
• Strong communication and customer engagement skills.
• High attention to detail and commitment to hygiene, quality, and presentation standards.
• Hands-on, reliable, punctual, and solution-oriented mindset.
• Ability to work under pressure in a fast-paced operational environment.
• Ability to understand and explain basic vehicle or RV systems.
• Organised and proactive approach to managing customers, tasks, and priorities.
• Driving License, Category B.
• English proficiency.

Responsabilités

• Customer Service & Rental Operations: conduct check-ins and check-outs, briefings, and support during rentals, handling service recovery with professionalism and empathy.
• Fleet Cleaning & Vehicle Preparation: clean interiors/exteriors, prepare campervans with kits, bedding and essentials to meet standards.
• Post-Return Inspection & Reporting: inspect for cleanliness, missing items, damages, and report for follow-up.
• Sales Demonstrations & Customer Engagement: support RV demos by presenting features and specs to help customers understand the product.
• Sales Conversion & Lead Support: identify sales opportunities, assist lead follow-up and provide customer information.
• Stock, Consumables & Depot Organisation: manage cleaning supplies, report shortages, keep depot organized.
• Basic Product & Technical Support: explain vehicle systems, troubleshoot simple issues, escalate when needed.

Connaissances

Customer service

Hospitality

Sales

Rental operations

Cleaning

Organised

English proficiency

Driving License B

Operations mindset

Outils

CRM tools

Description du poste

Indie Campers is seeking an Operations Agent at our Bastia depot in Corsica. You will play a hands-on role combining customer-facing rental service, vehicle preparation, fleet cleaning, and basic sales support.

You will manage check-ins/check-outs, perform vehicle briefings, and assist customers throughout their rental journey while helping with RV demos and follow-up leads. A practical, customer-oriented mindset is essential.