Remote Technical Support Engineer

JR France; Saint-Priest; À distance; EUR 30 000 - 45 000; Plein temps

Résumé du poste

Une entreprise de premier plan dans le secteur des énergies renouvelables recherche un Ingénieur de support technique pour renforcer son équipe en France. Ce poste clé implique d'apporter un soutien technique sur des systèmes solaires et hybrides, tout en assurant la formation des partenaires et une excellente communication. Idéal pour un électricien certifié ayant une expérience dans le secteur d'énergie solaire, cette opportunité offre un environnement dynamique et un rôle essentiel dans notre croissance sur le marché français.

Qualifications

• Expérience dans le secteur de l'énergie solaire, en particulier avec des systèmes hybrides.
• Compétence en communication en français et en anglais.
• Capacité à effectuer des formations techniques.

Responsabilités

• Fournir un support technique aux installateurs et clients finaux.
• Organiser des sessions de formation technique pour les installateurs et distributeurs.
• Collaborer avec les équipes internes pour améliorer les processus de support.

Connaissances

Communication

Analyse des causes profondes

Support technique

Formation et présentation

Formation

Électricien certifié

Description du poste

Remote Technical Support Engineer, saint-priest

Client:

SolaX Power

Location:

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

572686828964937728327672

Job Views:

2

Posted:

31.05.2025

Expiry Date:

15.07.2025

Job Description:

About SolaX Power: SolaX Power is a globally recognized manufacturer of solar inverters, hybrid systems, and battery storage solutions. In Europe, we are rapidly expanding and building a strong local technical and commercial support team to serve our growing customer base.About this role:We are looking for a Technical Support Engineer to join our growing team and support our operations in the French market. This full-time position is ideal for a qualified electrician with experience in the solar energy sector, particularly hybrid energy systems. You will play a key role in delivering outstanding support to our installers, end-customers, and distribution partners.Key Responsibilities:-Provide technical support via phone, email, and on-site visits for solar and hybrid systems.-Act as the first point of contact for installers and end-customers in French, resolving technical issues efficiently and professionally.-Support distribution partners with system troubleshooting and technical matters.-Conduct technical training sessions in French for installers and distributors (both in-person and online).-Collaborate closely with our internal product, sales, and support teams to ensure smooth operations and continuous improvement of our support processes.-Stay up to date with the latest product developments, standards, and regulations relevant to the French solar market.Requirements:-Certified electrician with relevant professional credentials in France.-Hands-on experience in the solar energy industry, especially with hybrid inverter systems and energy storage.-Strong communication skills in French (native) and professional proficiency in English.-Comfortable providing remote support and traveling to customer sites when needed.-Experience with technical documentation, troubleshooting, and root cause analysis.-Training and presentation skills.

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