Remote: Technical Customer Specialist for Dutch Speakers

Blu Selection; France; À distance; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A leading technology company is seeking a Technical Customer Specialist fluent in Dutch to join their team. This position offers a full-time remote work opportunity based in Athens, Greece, with a competitive salary and a comprehensive relocation package for non-local applicants. Responsibilities include addressing customer queries and providing effective solutions. Ideal candidates will have strong problem-solving skills and a knack for collaboration.

Prestations

Relocation package

Flight ticket to Athens

Free Greek classes

Vouchers and discounts

Qualifications

• Native Dutch speaker with a good level of English.
• Professional, friendly, empathetic, and highly reliable.
• Experience in customer service is a plus.

Responsabilités

• Answer incoming customer queries promptly.
• Identify issues and provide effective solutions.
• Record customer data accurately in the CRM system.
• Provide ad-hoc support as required.

Connaissances

Dutch language

English language

Customer service experience

Problem-solving skills

Team collaboration

Description du poste

Overview

Discover the perfect balance between working and enjoying the sun as a Technical Customer Specialist for a technology company. Are you fluent in Dutch and do you dream of an international work environment in a breathtaking holiday destination such as Athens, Greece? Then this opportunity is for you!

Responsibilities

Your responsibilities and impact as Technical Customer Specialist will be:

• Answering incoming customer queries promptly
• Identifying issues and providing effective solutions to ensure customer satisfaction
• Recording customer data accurately in the CRM system
• Providing ad-hoc support as required
• Being a team player and collaborating for the success of the team and project

Skills, qualifications and interests

Skills, qualifications and interests you need to succeed in this role:

• You are a native Dutch speaker with a good level of English
• You are professional, friendly and with empathy
• You are highly reliable, adaptable, a fast learner, and you have strong problem-solving skills
• You are independent and proactive to work from home
• You are a fast learner and eager to develop new skills
• A previous experience in Customer Service is a big advantage
• EU Citizenship or valid work permit for Greece is required

What’s in it for you?

• A full-time job, 40 hours a week, completely working from home (needs to be located around Athens)
• Competitive salary options with or without accommodation.
• Schedule: available to work in rotative shifts from Monday to Sunday between 10AM and 19PM
• A Quality Certified Management Company

Relocation package for non-local applicants

A complete relocation package for non-local applicants including:

• Flight ticket to Athens
• Hotel accommodation for 4weeks with breakfast
• Assistance in finding a flat + real estate agency fee paid by the company
• Other benefits: vouchers, discounts, free Greek classes, events, outings and parties all year round

Your Future Company

Located in Athens, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!