Remote Support Advisor Online Payment Platform Dutch Speaker

Blu Selection; France; À distance; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A multinational organization is seeking a Customer Service Specialist based in Athens, Greece to provide world-class support to clients. Responsibilities include answering queries, recording customer data, and collaborating within the team. Candidates should be native Dutch speakers with a solid level of English and strong problem-solving skills. This full-time role offers competitive salary options and a complete relocation package for non-local applicants.

Prestations

Competitive salary options

Complete relocation package

Free Greek classes

Vouchers and discounts

Social events and outings

Qualifications

• Previous customer service experience is an advantage.
• EU Citizenship or valid work permit for Greece is required.
• Willingness to work in rotative shifts.

Responsabilités

• Answer incoming customer queries promptly.
• Identify issues and provide effective solutions.
• Record customer data accurately in the CRM system.
• Provide ad-hoc support as required.
• Collaborate with team members for project success.

Connaissances

Native Dutch speaker

Good level of English

Strong problem-solving skills

Professional and friendly attitude

Ability to work collaboratively

Description du poste

Overview

Do you like to help and assist customers? Are you ready to start a new adventure as Customer Service Specialist in Athens, Greece? Then keep on reading.

Located in Athens - one of Greece’s hippest cities - you will be able to combine professional growth with an incredible life experience.

Responsibilities and impact

Your responsibilities and impact as a Online Payment Platform Support Advisor will be:

Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by;

• Answering incoming customer queries promptly

• Identifying issues and providing effective solutions to ensure customer satisfaction

• Recording customer data accurately in the CRM system

• Providing ad-hoc support as required

• Being a team player and collaborating for the success of the team and project

Skills, qualifications and interests you need to succeed in this role

• You are a native Dutch speaker with a good level of English

• You are professional, friendly and with empathy

• You are highly reliable, adaptable, a fast learner, and you have strong problem-solving skills

• You are a fast learner and eager to develop new skills

• A previous experience in Customer Service is a big advantage

• EU Citizenship or valid work permit for Greece is required

What’s in it for you?

• A full-time job, 40 hours a week, completely working from home (needs to be located around Athens)

• Competitive salary options with or without accommodation.

• Schedule: available to work in rotative shifts from Monday to Sunday between 10AM and 19PM

• A Quality Certified Management Company

A complete relocation package for non-local applicants including:

• Flight ticket to Athens

• Hotel accommodation for 4weeks with breakfast

• Assistance in finding a flat + real estate agency fee paid by the company

• Other benefits: vouchers, discounts, free Greek classes, events, outings and parties all year round

Your Future Company

Located in Athens, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!