Remote Infrastructure Engineer

JR France; Bretagne; À distance; EUR 30 000 - 45 000; Plein temps

Résumé du poste

Une entreprise technologique mondiale recherche un ingénieur de support informatique pour une mission de six mois à Combourg, en Bretagne. Ce rôle implique la fourniture d'un support technique aux utilisateurs pour les ordinateurs de bureau et applications, avec la possibilité d'une transition vers un poste permanent. Le candidat idéal aura un diplôme en informatique, 2 à 3 ans d'expérience en support technique, et une bonne maîtrise des systèmes d'exploitation Microsoft.

Prestations

Culture de travail amicale favorisant la flexibilité et la croissance professionnelle

Paquet complet d'avantages

Possibilités de formation et de coaching

Qualifications

• 2 à 3 ans d'expérience en tant que technicien de support/maintenance informatique.
• Bonne expérience en support utilisateur.
• Compréhension des services informatiques pour le support d'équipes locales et offshore.

Responsabilités

• Fournir un support technique aux utilisateurs finaux pour les ordinateurs de bureau et applications.
• Spécifications, installation et tests de systèmes informatiques selon les normes établies.
• Prioriser les demandes de support à l'aide de l'application 'Service Now'.

Connaissances

Support utilisateur

Installation et dépannage des systèmes d'exploitation Microsoft

Installation et réparation de postes de travail

Orientation client

Interaction en français et anglais

Formation

Diplôme en informatique

Outils

Service Now

Description du poste

Social network you want to login/join with:

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Client:

HCLTech

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

289558494715261747232760

Job Views:

1

Posted:

24.06.2025

Expiry Date:

08.08.2025

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Job Description:

HCLTech is a global Tech company with 225,000+ employees across 60 countries, offering digital, engineering, and cloud solutions. Serving major industries like Financial Services, Manufacturing, Healthcare, Telecom, and more, its 12-month revenue ending September 2024 was $13 billion. Offices are located in Paris, Lyon, Toulouse, and Blagnac.

We are looking for an IT Support & Infrastructure Refresh Engineer to join our team at a client’s facility in Combourg, Brittany, France. This role is offered as a six-month contract with the potential to transition into a permanent position.

Responsibilities include providing technical support to end users (administrative and operations employees) for desktop computers, applications, and related technology. Interaction with multiple levels of end users, managers, VIPs, and technical staff is required.

Support includes specification, installation, and testing of computer systems and peripherals in accordance with standards and rules established by our client. Install, configure, reconfigure, or reinstall software, including remote installation. Manage IMAC functions, including installation and decommissioning. Prioritize support and service requests using the "Service Now" ticketing application. Conduct training and knowledge sharing between internal teams on hardware and software usage.

Qualifications:

• IT Diploma
• 2 to 3 years of experience as an IT support/maintenance technician
• Good experience in user support
• Understanding of general IT services to support local and offshore teams in network, IT security, servers, and telecommunications (mainly mobile telephony)
• Strong Microsoft operating system installation and troubleshooting skills
• Strong desktop and workstation installation and repair skills
• Excellent customer orientation (sense of service)
• Fluent in French and proficient in technical English
• Ability to interact in French and English with teams based in France, Poland, and India

Apply now and submit your CV in English!

Our people-friendly work culture fosters flexibility, leadership, and personal and professional growth, giving you the freedom to explore, experiment, and thrive. We believe in doing things differently, offering hands-on training and coaching, and celebrating the passion and commitment of our teams. We offer a comprehensive benefits package, a flexible work environment supporting work-life balance, and opportunities for professional growth and collaboration with like-minded professionals.