Remote Customer Success Engineer — Data Resilience

Veeam; France; À distance; EUR 65 000 - 90 000; Plein temps

Avantages offerts par ce poste

25 vacation days

Public health insurance

Private medical/dental/optical via AXA

Life insurance

Pension contributions

Learning resources (LinkedIn Learning,

Résumé du poste

Veeam is seeking a Customer Success Engineer in France to own long-term customer outcomes across the Data Platform. You will lead onboarding, adoption, and optimization while proactively identifying churn risk, migrations, and upsell opportunities with deep DR/R expertise.

Responsibilities include developing protection plans, performing recovery simulations, and delivering quarterly resilience reports for measurable value. Strong English and 5+ years in customer-facing roles are required.

Qualifications

• 5+ years in customer-facing engineering roles.
• Advanced level of English.
• Hands-on expertise across operating systems, virtualization, storage, scripting/automation, cloud platforms, and DR&R practices.

Responsabilités

• Lead onboarding, adoption, and optimization for customers across the Veeam Data Platform.
• Identify churn risk, migrations, and upsell opportunities with technical insights.
• Develop protection plans, run recovery simulations, and deliver resilience reports.
• Collaborate with customers and stakeholders to define adoption roadmaps and value.

Connaissances

Customer-facing

English Proficiency

Data backup & recovery

Scripting & automation

Cloud platforms

Formation

VMCE certification

AWS Solutions Architect

Azure Administrator

Outils

Veeam Data Platform

Description du poste

Veeam is seeking a Customer Success Engineer in France to own long-term customer outcomes across the Data Platform. You will lead onboarding, adoption, and optimization while proactively identifying churn risk, migrations, and upsell opportunities with deep DR/R expertise.

Responsibilities include developing protection plans, performing recovery simulations, and delivering quarterly resilience reports for measurable value. Strong English and 5+ years in customer-facing roles are required.