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Description / Main Responsibilities
Improve Ayvens’ remarketing business process performance and promote a culture of continuous improvement and operational excellence across the group.
Within the Remarketing Operational Excellence team, the business process analyst will be responsible for:
Improving Remarketing Processes
- Monitor key process performance indicators
- Identify key remarketing business areas and processes that require improvements
- Analyze existing processes and pain points
- Identify solutions and improved processes through collaboration with local stakeholders and experts
- Monitor process performance evolution and the achievement of expected benefits
Developing Process Standardization
- Design more standardized processes and support countries in adopting changes
- Encourage sharing of best practices between countries regarding process performance, operational efficiency, and customer satisfaction
Supporting Operational Excellence and Continuous Improvement
- Act as a process efficiency expert supporting central and local teams on methodology and best practices
- Develop and embed a culture of continuous improvement within subsidiaries using BPM and Lean Management methodologies, and develop local managerial skills
- Contribute to establishing process review governance at the group level
- Identify and minimize operational risks in remarketing activities
Supporting Business and Digital Transformation
- Collaborate on digital projects to facilitate digital transformation adoption
- Support organizational transformation projects at central and local levels
Key Contacts
- Product Owners and BPM/business development teams
- Remarketing Managers & General Managers in countries
- International customers
- External providers
Main Skills (Hard and Soft)
- Deep knowledge of process optimization and/or lean management methodologies
- Facilitation of collective intelligence workshops
- Relationship-building skills
- KPI-oriented and analytical mindset
Qualifications / Experience
- Experience in project management focusing on process improvement
- Experience within entities is a plus
- Experience with international coordination, either within a group or across networks
- Business School, Master’s Degree
- Proficiency in English
Location
- Based in Rueil-Malmaison at ALD S.A.
- International mobility and business travel required
Why Join Ayvens?
With over 3.4 million vehicles managed across more than 42 countries, we provide leasing, subscription, fleet management, and multi-mobility solutions to diverse clients. We aim to lead the industry towards net zero and digital transformation, meeting evolving mobility needs. Our success is driven by a commitment to customer satisfaction, innovation, and sustainability. We foster a diverse, inclusive environment where everyone can thrive.
Join us as we enable large-scale adoption of sustainable mobility and support our customers’ success. Follow our page for updates, news, and insights.
Note: ALD Automotive | LeasePlan are rebranding to Ayvens across all 42 countries by 2025.