Relationship Banker - Orlando South Market

Bank of America; Saint-Cloud; Sur place; EUR 30 000 - 40 000; Plein temps

Résumé du poste

A leading financial institution is seeking a client engagement representative in Saint-Cloud, France. The role involves assisting clients with self-service banking resources and processing transactions accurately. Ideal candidates will possess strong communication skills, a customer-focused mindset, and experience in financial services. This position offers a dynamic environment with opportunities for professional growth.

Qualifications

• Strong work ethic with a focus on results.
• Ability to collaborate effectively.
• Confident in engaging with clients.
• Experience in customer service and financial services.
• Critical thinking and problem-solving skills.

Responsabilités

• Engage clients to assist with transaction conducting.
• Execute bank's risk culture and strive for operational excellence.
• Build relationships with clients to meet financial needs.
• Manage financial center traffic, appointments, and outbound calls.

Connaissances

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Relationship Building

Formation

High School Diploma / GED

Description du poste

Description

This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals.

Responsibilities :

• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
• Grows business knowledge and network by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls effectively
• Drives the client experience
• Manages cash responsibilities

Required Qualifications :

Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client

Collaborates effectively to get things done, building and nurturing strong relationships

Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives

Is confident in identifying solutions for new and existing clients based on their needs

Communicates effectively and confidently and is comfortable engaging all clients

Has the ability to learn and adapt to new information and technology platforms

Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking)

Applies strong critical thinking and problem-solving skills to meet clients' needs

Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations

Efficiently manages time and capacity

Focuses on results while acting in the best interest of the client

Can be flexible to work weekends and / or extended hours as needed

Desired Qualifications :

Experience in financial services and knowledge of financial services industry, products and solutions

One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals

Six months of cash handling experience

Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance

Skills :

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Minimum Education Requirement : High School Diploma / GED / Secondary School or equivalent

Shift :

1st shift (United States of America)

Hours Per Week :