Regional Service Manager

JR France; Aix-en-Provence; À distance; EUR 50 000 - 75 000; Plein temps

Résumé du poste

JR France is seeking a Regional Service Manager to oversee the service performance within the Electric Vehicles Division. This remote-based role focuses on establishing service processes and boosting dealer profitability in France while ensuring high-quality service delivery to customers.

Qualifications

• Extensive service marketing experience required.
• Fluency in English and French required, other languages preferred.

Responsabilités

• Oversee dealer service performance and implement service processes.
• Drive growth in after-sales services and achieve workshop targets.
• Manage spare parts and ensure service readiness for new models.

Connaissances

Service marketing experience

Knowledge of dealer operations

Territory management

Fluency in English

Fluency in French

Description du poste

Regional Service Manager, Aix-en-Provence

Client:

Royal Enfield

Location:

Aix-en-Provence, France

Job Category:

Other

EU work permit required:

Yes

Job Reference:

7907312843823775744327611

Job Views:

4

Posted:

29.05.2025

Expiry Date:

13.07.2025

Job Description:

The Zonal Service Manager (Europe Region) role is remote-based, with a focus on France, within the Electric Vehicles Division of Royal Enfield. Responsibilities include overseeing dealer service performance, implementing service processes, establishing EV service workshops, driving growth in after-sales services, achieving workshop targets, promoting warranty and maintenance contracts, supporting strategic spare parts planning, resolving customer complaints, promoting service campaigns, leading product quality reporting, designing service schemes, ensuring proactive customer communication, managing spare parts, ensuring service readiness for new models, onboarding new dealers, and boosting dealer profitability. The role requires extensive service marketing experience, knowledge of dealer operations, territory management, and fluency in English and French, with additional languages preferred.