Regional Quality Manager – ISO & Audits

Fime; Caen; On-site; EUR 65,000 - 95,000; Full time

Job summary

Fime in Caen and Lille, France, is seeking a Regional Quality Manager to oversee customer satisfaction, complaints, audits, and continuous improvement in an international technical environment. You will lead internal and external audits, drive quality systems, and report KPIs to the Quality Director.

The role requires a Master’s in Quality Management, strong experience with AMDEC, FMEA, Ishikawa, Pareto and 8D, and solid knowledge of ISO standards. Based in Caen with occasional travel.

Qualifications

• Master's degree in Quality Management or equivalent.
• Experience in methods and quality management within international environments.
• Strong knowledge of ISO standards and quality tools (FMEA, Ishikawa, Pareto, 8D, PDCA).

Responsibilities

• Oversee regional customer satisfaction and complaint handling.
• Lead internal and external audits and manage audit programs.
• Drive process improvements using PDCA, CAPA, and risk analysis.
• Coordinate documentation, training plans, and KPI reporting.
• Collaborate with Quality Director to align objectives across international teams.

Skills

Quality management

Audit management

Cross-functional leadership

ISO standards knowledge

Education

Master's degree in Quality Management

Tools

FMEA

Ishikawa

Pareto

8D

PDCA

Job description

Fime in Caen and Lille, France, is seeking a Regional Quality Manager to oversee customer satisfaction, complaints, audits, and continuous improvement in an international technical environment. You will lead internal and external audits, drive quality systems, and report KPIs to the Quality Director.

The role requires a Master’s in Quality Management, strong experience with AMDEC, FMEA, Ishikawa, Pareto and 8D, and solid knowledge of ISO standards. Based in Caen with occasional travel.