Regional Operations Manager – France (all genders)

nextbike; Mulhouse; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A leading bike-sharing company seeks a motivated Operations Lead in Mulhouse, France. This role involves managing multiple bike-sharing systems, ensuring quality service, and optimizing operations. The ideal candidate will have a strong background in operations, experience with public-sector contracts, and the ability to lead remote teams effectively. This position offers a meaningful role in shaping urban mobility while collaborating with various stakeholders.

Prestations

Free access to all nextbike systems

Exclusive discounts via Corporate Benefits

Collaborative international team

Qualifications

• Strong background in operations, mobility, or logistics.
• Proven experience with SLA contracts and public-sector collaboration.
• Skilled in leading remote teams and driving multi-city results.
• Data-driven, analytical, and action-oriented.
• Based in or willing to relocate to Mulhouse, with occasional travel.

Responsabilités

• Accountable for performance, quality, and development of bike-sharing systems.
• Lead and coach Service Coordinators to meet performance goals.
• Ensure contract KPIs are met and lead continuous improvements.
• Oversee daily operations including logistics, maintenance, safety.
• Act as the main contact for partners and drive process improvements.

Connaissances

Operations management

Public-sector collaboration

Remote team leadership

Analytical skills

Fluent in French and English

Description du poste

Your mission

Take the lead in shaping and growing all operational activities in France, with a focus on two directly managed bike-sharing systems. This role is ideal for someone who values ownership, brings a collaborative mindset, and is passionate about delivering operational excellence while representing nextbike with confidence to local stakeholders and public partners.

Key responsibilities:

• Full accountability for performance, quality, and development of all French bike-sharing systems.
• Lead and coach Service Coordinators to meet service, efficiency, and accountability goals.
• Ensure contract KPIs (e.g. availability, response time) are met and lead continuous improvements.
• Oversee daily operations including logistics, maintenance, safety, and system roll-outs.
• Act as the main contact for partners, drive process improvements, and deliver performance insights.
  
  

Your profile

• Strong background in operations, mobility, or logistics
• Proven experience with SLA contracts and public-sector collaboration
• Skilled in leading remote teams and driving multi-city results
• Data-driven, analytical, and action-oriented
• Fluent in French and English; based in or willing to relocate to Mulhouse, with occasional travel
  
  

Benefits

• A meaningful role with clear ownership and impact on urban mobility
• A flat hierarchy and direct influence over regional operations and strategy
• Free access to all nextbike systems
• Exclusive discounts via Corporate Benefits
• A mission-driven and collaborative international team
  
  

About Us

nextbike is the market leader in bike sharing and a long-standing partner for public transport operators and municipalities across Europe. With over 20 years of experience and over 300 locations in more than 20 countries, we create mobility services designed for everyone. Our mission is to sustainably move people as an integrated part of public transportation. We dedicate ourselves to this every day - with passion, enthusiasm, and authenticity. Our team of over 500 employees is continuously growing to achieve our international expansion goals.

We actively promote diversity and equal opportunities — everyone is welcome here. Great things can only be achieved together, which is why we treat one another as equals, with respect and appreciation, regardless of gender, background, position, or perspective. More important to us than your résumé are your skills, your personality, and your willingness to take on responsibility.

We look forward to receiving your application and are committed to creating an environment where everyone feels comfortable and can realize their full potential. If you’d like to be part of a company that is actively shaping the future of mobility in Europe, apply now and bring in your ideas and expertise!

Get a first impression of your future colleagues on our careers page:

nextbike.net/en/career/