Regional Key Accounts Manager

KONE; Trappes; On-site; EUR 70,000 - 100,000; Full time

Job summary

KONE is seeking an experienced sales professional to manage strategic client relationships in Île-de-France. You defend and grow the installed base, respond to complex tenders, and ensure loyalty and satisfaction by delivering the marketed services and support required to meet client expectations.

As the primary contact for regional key accounts, you will develop relationships, pursue business development, and implement action plans with sales management to grow KONE’s footprint within defined

Qualifications

• Master's degree or Bac+4/5 in commercial or technical field.
• Proven experience in sales, preferably in the service sector.
• Excellent interpersonal skills and a strong competitive spirit.
• Persuasive ability, negotiation skills and autonomy.
• Proficiency in English.
• Strong interest in teamwork and a commitment to quality.

Responsibilities

• Defend and grow KONE's installed base with Strategic Clients.
• Respond to complex tenders and ensure client loyalty and satisfaction.
• Act as primary client contact and deliver marketed services.
• Develop relationships with Regional Key Accounts and drive growth.
• Implement action plans defined with sales management to grow the business.
• Support strategic experience-sharing and improve tools and vision.

Skills

Interpersonal Skills

Persuasive Ability

Competitive Spirit

Teamwork

Commitment to Quality

Negotiation Skills

Autonomy

Education

Master’s degree or equivalent in commercial or technical field (Bac+4/5)

Job description

Overview

Client relationship management. You defend and grow KONE’s installed base with your Strategic Clients by ensuring their loyalty and satisfaction. You respond to complex tenders. As the primary client contact at KONE, you are responsible for the delivery of marketed services and you contribute to handling any potential complaints. Business development. You proactively create and develop relationships with Regional Key Accounts. Within your volume and margin objectives, you market maintenance and modernization offers. You implement action plans defined in collaboration with the sales management to develop KONE’s growth. Strategic vision. You support the integration and upskilling of your colleagues. You participate in strategic experience-sharing meetings with your peers to evolve the business vision, improve tools and discuss key challenges.

Requirements

• Master’s degree or equivalent in a commercial or technical field (Bac+4/5)
• Proven successful experience in sales, preferably in the service sector.
• Excellent interpersonal skills and a strong competitive spirit.
• Your persuasive ability, negotiation skills and autonomy will enable you to contribute to the Group’s results while focusing on customer satisfaction.
• Proficiency in English will facilitate your development within the Group.
• A strong interest in teamwork and a commitment to quality are key factors for success.

Soft Skills

• Interpersonal Skills
• Persuasive Ability
• Competitive Spirit
• Teamwork
• Commitment to Quality

Certifications & Qualifications

• Master’s Degree or Equivalent