Receptionist

JLL; Paris; Sur place; EUR 30 000 - 40 000; Plein temps

Résumé du poste

A leading professional services firm in Paris seeks a Receptionist to be the first point of contact for clients and visitors. Responsibilities include greeting guests, managing visitor systems, and providing administrative support in a corporate setting. The ideal candidate has excellent communication skills, a customer service orientation, and 1-2 years of experience. A supportive culture with comprehensive benefits focuses on employee wellness.

Prestations

Comprehensive benefits package

Supportive culture

Focus on wellness

Qualifications

• 1-2 years of previous reception or customer service experience.
• Proficient in Microsoft Office applications.
• Strong organizational skills and ability to multitask.

Responsabilités

• Greet and welcome visitors in a professional manner.
• Manage the visitor management system and reception area.
• Answer, screen, and direct incoming calls.

Connaissances

Customer service orientation

Excellent verbal communication

Organizational skills

Attention to detail

Microsoft Office proficiency

Formation

High school diploma or equivalent

Some college education preferred

Outils

Visitor management systems

Multi-line phone systems

Description du poste

Overview

The Receptionist serves as the first point of contact for the clients visitors and employees. This role represents JLL's and client's professional image while providing exceptional customer service and administrative support in a dynamic corporate environment.

Responsibilities

• Greet and welcome visitors in a professional, friendly manner
• Manage the visitor management system, including check-in procedures and security protocols
• Answer, screen, and direct incoming calls using a multi-line phone system
• Coordinate meeting room bookings and prepare conference rooms as needed
• Accept and distribute mail, packages, and deliveries
• Maintain reception area appearance and organization
• Provide basic administrative support to the Work Dynamics team
• Assist with catering arrangements for meetings when required
• Ensure security protocols are followed for all visitors and vendors
• Support office safety procedures and emergency protocols

Qualifications

• High school diploma or equivalent; some college education preferred
• 1-2 years of previous reception or customer service experience
• Excellent verbal and written communication skills
• Professional appearance and demeanor
• Proficiency with Microsoft Office applications
• Experience with visitor management systems and multi-line phone systems
• Strong organizational skills and ability to multitask
• Attention to detail and problem-solving abilities

Competencies

• Customer service orientation
• Professional demeanor and positive attitude
• Ability to maintain confidentiality
• Adaptability and flexibility
• Time management skills
• Ability to work independently and as part of a team

Working Conditions

• Monday to Friday, standard business hours
• Primarily seated at reception desk with occasional movement throughout the office
• May require occasional evening hours for special events

JLL is an equal opportunity employer committed to diversity and inclusion in the workplace.

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Benefits and About JLL

Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL – We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.