Reception Manager

Zuma Restaurants; Cannes; Sur place; EUR 30 000 - 60 000; Plein temps

Résumé du poste

An established industry player in contemporary dining is seeking a Reception Manager to lead a dynamic team at their luxurious venue in Cannes. This role is pivotal in creating unforgettable guest experiences while maximizing revenue opportunities. The ideal candidate will have a passion for Japanese cuisine and a proven track record in high-volume restaurants. Join a global community that values mastery, warmth, and energy, and enjoy incredible career growth, world-class training, and exclusive staff discounts. If you're ready to elevate contemporary dining, this is the perfect opportunity for you!

Prestations

World-class training

Global opportunities

Daily family meals

Exclusive staff discounts

Qualifications

• Proven experience as a reception manager in a luxury high-volume restaurant.
• Adept at handling reservations and managing peak service times.

Responsabilités

• Lead and inspire the reception team to deliver top-tier service.
• Strategically manage reservations to optimize revenue.

Connaissances

Customer Service

Reservation Management

Team Leadership

Culinary Knowledge

Description du poste

Reception Manager - Zuma Cannes

As a Reception Manager at Zuma, you’ll be the driving force behind a seamless front-of-house experience, maximizing revenue opportunities while delivering exceptional guest service. Take the lead in creating unforgettable first impressions at Zuma!

Zuma is a contemporary Japanese restaurant collection, inspired by the dynamic Izakaya dining style. This role will be based in Zuma Cannes, in the historic Palm Beach. Our luxurious year-round venue hosts guests attending numerous iconic events throughout the year. With a stunning terrace and multi-format indoor dining, Zuma Cannes is the go-to location within the South of France. Zuma is proud to be part of the Azumi restaurant collection.

Joining Zuma means becoming part of an inclusive global community that lives by three core values:

• Honor the Mastery - We celebrate every detail, always striving for perfection—putting pride into everything we do.
• Do Unto Others - We support each other to be at our best, treating every team member and guest with warmth and openness.
• Embrace the Energy - We bring passion and positivity to everything we do.

Main Duties

Your key responsibilities will include:

• Lead and inspire the reception team to deliver top-tier service and ensure guest satisfaction.
• Strategically manage reservations to optimize revenue and enhance the guest experience.
• Handle guest feedback with professionalism, ensuring smooth and efficient daily operations.
• Keep the management team informed with key updates and insights.
• Drive group bookings and elevate the brand profile through innovative strategies.
• Mentor and develop the team, fostering a dynamic and positive work environment.

What We Look For

Our ideal candidate embodies our values and brings:

• A genuine love for culinary experiences and a passion for Japanese cuisine.
• Proven experience as a reception manager in a luxury high-volume restaurant.
• Adept at handling reservations, guest inquiries, and managing peak service times with ease.
• Naturally friendly, customer-oriented, and skilled at creating memorable dining experiences.

What We Offer

We offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail—from the finest ingredients to our unrivaled atmosphere—is crafted to perfection.

As part of our team, you’ll enjoy:

• World-class training, designed to inspire and educate.
• Global opportunities to experience hospitality around the globe with our five incredible brands.
• Family meals shared daily.
• Recognition and rewards for your contributions, including exclusive staff discounts across the Azumi group worldwide.

Our Commitment to Inclusivity

We are an equal opportunities employer and welcome all applicants. If you require any assistance to make the recruitment process more accessible, please let our Talent Acquisition team know.

Ready to create some magic? Join us and bring your talent to a team that’s elevating contemporary dining on a global stage.