Real Estate Client Partner Lille Far North (N/F/H)

Adevinta 2021; Avallon; Sur place; EUR 35 000 - 55 000; Plein temps

Résumé du poste

An established industry player is seeking a dynamic Client Partner to enhance customer relations and drive business growth in the Avallon region. This role involves managing a diverse portfolio of clients, identifying upsell opportunities, and organizing engaging regional events to foster community and collaboration. The ideal candidate will have a strong background in sales and customer relationship management, ensuring clients maximize their satisfaction and ROI. Join a forward-thinking company where your contributions will directly impact customer loyalty and business success.

Qualifications

• Experience in managing customer portfolios and developing relationships.
• Strong skills in sales and business development.

Responsabilités

• Manage and develop a portfolio of active customers and agencies.
• Identify upsell opportunities and promote premium services.
• Organize regional events and work with internal teams.

Connaissances

Customer Relationship Management

Sales Promotion

Business Development

Market Analysis

Networking

Formation

Bachelor's Degree in Business or Marketing

Outils

CRM Software

Description du poste

Main mission
The Client Partner is in charge of sales promotion and development in his/her geographical area (Lille Far NORTH). He/she ensures personalized follow-up of active customers, agencies having purchased services via their head office. Their aim is to strengthen customer relations, maximize satisfaction and generate additional business.

Responsibilities & Activities
Customer portfolio development & loyalty
- Manage and develop a portfolio of active customers and agencies under framework agreement.

- Make regular visits to ensure close follow-up and anticipate needs.

- Implement lobbying actions to reinforce the adoption of Leboncoin solutions.

- Support customers in the use of tools and services to maximize their ROI.

- Develop customer satisfaction and turn them into ambassadors for the platform.

Business Development & Upsell
- Identify upsell opportunities for existing customers.

- Promote and sell premium packs, credits, options and advertising services.

- Upgrade agencies under framework agreement.

- Target and prospect new agencies in his/her sector to develop the portfolio.

Events & Networking
- Organize regional events (breakfasts, training sessions, workshops, etc.).

- Work in synergy with internal teams (Sales, Marketing, Sales Management).

- Act as an intermediary in the field to promote the deployment of new products and strategies.

Reporting & Performance Analysis
- Monitor performance via KPIs and CRM.

- Analyze market trends to adapt sales approach.

- Use insights from the field to improve offers and the customer experience.

The recruitment process

- An interview with Samir (HR)

- An interview with Gregory (Customer Partners Manager)
- An interview with Xavier (Real Estate Key Account Sales Director)