Real Estate Client Partner Far South Toulouse (N/F/H)

Adevinta 2021; Avallon; Sur place; EUR 35 000 - 55 000; Plein temps

Résumé du poste

Join a forward-thinking company as a Client Partner, where you'll be at the forefront of enhancing customer relationships and driving business growth. This role involves managing a diverse portfolio of clients, identifying upsell opportunities, and organizing engaging regional events to foster connections. You will collaborate closely with internal teams to promote innovative solutions and ensure customer satisfaction. If you're passionate about sales and customer engagement, this is an exciting opportunity to make a significant impact in a dynamic environment.

Qualifications

• Experience in managing customer portfolios and enhancing customer loyalty.
• Strong skills in business development and upselling services.

Responsabilités

• Develop and manage a portfolio of active customers and agencies.
• Identify upsell opportunities and promote premium services.
• Organize regional events and collaborate with internal teams.

Connaissances

Customer Relationship Management

Sales Promotion

Business Development

Market Analysis

Networking

Formation

Bachelor's Degree in Business or Related Field

Outils

CRM Software

Description du poste

Main mission
The Client Partner is in charge of sales promotion and development in his/her geographical area (Toulouse Far SOUTH). He/she ensures personalized follow-up of active customers, agencies having purchased services via their head office. Their aim is to strengthen customer relations, maximize satisfaction and generate additional business.

Responsibilities & Activities
Customer portfolio development & loyalty
- Manage and develop a portfolio of active customers and agencies under framework agreement.

- Make regular visits to ensure close follow-up and anticipate needs.

- Implement lobbying actions to reinforce the adoption of Leboncoin solutions.

- Support customers in the use of tools and services to maximize their ROI.

- Develop customer satisfaction and turn them into ambassadors for the platform.

Business Development & Upsell
- Identify upsell opportunities for existing customers.

- Promote and sell premium packs, credits, options and advertising services.

- Upgrade agencies under framework agreement.

- Target and prospect new agencies in his/her sector to develop the portfolio.

Events & Networking
- Organize regional events (breakfasts, training sessions, workshops, etc.).

- Work in synergy with internal teams (Sales, Marketing, Sales Management).

- Act as an intermediary in the field to promote the deployment of new products and strategies.

Reporting & Performance Analysis
- Monitor performance via KPIs and CRM.

- Analyze market trends to adapt sales approach.

- Use insights from the field to improve offers and the customer experience.

The recruitment process

- An interview with Samir (HR)

- An interview with Gregory (Customer Partners Manager)
- An interview with Xavier (Real Estate Key Account Sales Director)