Quality Systems Specialist (f/m/d)

Fragrance Resources, Inc.; Grasse; On-site; EUR 42,000 - 56,000; Full time

Job summary

IFF is seeking a Quality Systems Specialist I for its Grasse, France site. You will maintain and continuously improve the Quality Management System, ensuring compliance with customer, regulatory, and certification requirements, while supporting audits, CAPA, and ongoing quality initiatives.

You will join a collaborative, quality-driven team focused on operational excellence, process improvements, and training to sustain certifications like ISO 9001, RSPO, and Halal.

Qualifications

• Bachelor's degree or equivalent in Quality, Chemistry, Engineering, Life Sciences, or a related field.
• Initial experience in Quality Assurance, Quality Systems, Regulatory Compliance, or a manufacturing environment is preferred.
• Knowledge of Quality Management Systems and applicable standards.
• Familiarity with ISO 9001, GMP principles, auditing processes, and CAPA management.
• Experience with documentation control and quality records management.
• Proficiency in Microsoft Office applications; experience with quality management software or SAP is a plus.
• Strong written and verbal communication skills in English.

Responsibilities

• Manage and maintain quality system documentation, including policies, procedures, SOPs, work instructions, and related records.
• Coordinate and manage the internal audit program, including audit planning, execution support, reporting, and follow-up activities.
• Monitor, track, and follow up on audit findings to ensure timely closure and compliance.
• Support and coordinate the site's mock recall program and related activities.
• Assist with KPI tracking, reporting, and preparation of Management Review meetings.
• Monitor and follow up on CAPAs to ensure effective implementation and long-term sustainability.
• Promote and reinforce GMP compliance and quality best practices throughout the organization.
• Support the deployment and monitoring of quality programs and initiatives.
• Coordinate and deliver quality-related training activities.
• Support onboarding and integration of new employees regarding quality systems and site requirements.
• Participate in cleaning validation activities and documentation reviews.
• Support Management of Change (MOC) processes and associated assessments.
• Contribute to continuous improvement initiatives aimed at enhancing quality, compliance, and operational performance.

Skills

Quality Management

ISO 9001

GMP

CAPA

Documentation control

Microsoft Office

SAP

English

Education

Bachelor's degree

Tools

SAP

Job description

Job Summary: Conduct quality assurance of systems to ensure that quality is in line with company or national and international standards.
Quality Systems Specialist I (f/m/d) Location: Grasse, France

Are you passionate about quality systems, compliance, and continuous improvement? Do you enjoy working in a collaborative environment where your attention to detail and commitment to excellence help drive operational performance and customer satisfaction? At IFF, quality is at the heart of everything we do. We are looking for a Quality Systems Specialist I to support our Quality team in maintaining and continuously improving our Quality Management System while ensuring compliance with customer, regulatory, and certification requirements. You will join a dynamic, collaborative, supportive, and quality-driven team, where innovation, continuous improvement, and operational excellence are key to our success.

Where You'll Make a Difference

• Quality Systems & Compliance
• Manage and maintain quality system documentation, including policies, procedures, SOPs, work instructions, and related records.
• Support the management and maintenance of site certifications, including ISO 9001, RSPO, and Halal.
• Coordinate and manage the internal audit program, including audit planning, execution support, reporting, and follow-up activities.
• Monitor, track, and follow up on audit findings to ensure timely closure and compliance.
• Support and coordinate the site's mock recall program and related activities.
• Assist with KPI tracking, reporting, and preparation of Management Review meetings.
• Monitor and follow up on CAPAs (Corrective and Preventive Actions) to ensure effective implementation and long-term sustainability.
• Operational Quality Support
• Support the Quality Engineer with day-to-day quality activities and operational priorities.
• Participate in problem-solving investigations and root cause analysis activities.
• Promote and reinforce GMP compliance and quality best practices throughout the organization.
• Support the deployment and monitoring of quality programs and initiatives.
• Coordinate and deliver quality-related training activities.
• Support onboarding and integration of new employees regarding quality systems and site requirements.
• Participate in cleaning validation activities and documentation reviews.
• Support Management of Change (MOC) processes and associated assessments.
• Contribute to continuous improvement initiatives aimed at enhancing quality, compliance, and operational performance.

What Makes You the Right Fit?

• Bachelor's degree or equivalent in Quality, Chemistry, Engineering, Life Sciences, or a related field.
• Initial experience in Quality Assurance, Quality Systems, Regulatory Compliance, or a manufacturing environment is preferred.
• Knowledge of Quality Management Systems and applicable standards.
• Familiarity with ISO 9001, GMP principles, auditing processes, and CAPA management.
• Experience with documentation control and quality records management.
• Proficiency in Microsoft Office applications; experience with quality management software or SAP is a plus.
• Strong written and verbal communication skills in English.

How Would You Stand Out?

• Attention to detail and strong organizational skills.
• Analytical mindset with excellent problem-solving abilities.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Collaborative approach and strong stakeholder management skills.
• Continuous improvement mindset with a proactive attitude.
• Commitment to quality, compliance, and customer satisfaction.

Why Choose Us?

We offer:

• A collaborative and inclusive work environment.
• Opportunities for professional growth and development.
• Exposure to international quality standards and best practices.
• The opportunity to contribute to a culture of continuous improvement and operational excellence.
• A workplace committed to safety, quality, sustainability, and innovation.

IFF is an Equal Opportunity Employer. IFF considers qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, genetic information, or any other legally protected status. We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability. Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more At IFF, we make joy through science, creativity and heart. As the global leader in flavors, fragrances, food ingredients, health and biosciences, we deliver groundbreaking, sustainable innovations that elevate everyday products – advancing wellness, delighting the senses and enhancing the human experience. We value an inclusive, creative workplace where all individuals can thrive and do their best work. We consider all qualified candidates equally and based on merit, without regard to religion, ethnicity, national origin, race, age, veteran status, gender identity or expression, sexual orientation or disability.