Project Manager Intern (Seller Quality) - Operations

TN France; Bordeaux; Sur place; EUR 30 000 - 50 000; Plein temps

Résumé du poste

An innovative company is looking for an Operations Manager Intern to support their quality team in enhancing customer experience and quality metrics. This role involves analyzing data, designing tools, and collaborating with various stakeholders in a fast-paced environment. You'll contribute to meaningful work aimed at reducing electronic waste while gaining valuable experience in project management and data analysis. Join a growing scale-up that values diversity, offers flexible work options, and is committed to making a positive impact in the circular economy.

Prestations

Attractive salary

Flexible work hours

Remote work options

Internal events

Qualifications

• Seeking a 6-month full-time internship with a Master's Degree.
• Proficient in data analysis and project management.

Responsabilités

• Monitor and enforce quality standards through data analysis.
• Design tools and processes for merchant quality improvements.

Connaissances

Data Analysis

Project Management

Fluent English

Understanding of Embedded Systems

Consumer Electronics Knowledge

Circular Economy Awareness

Formation

Master's Degree

Outils

Excel

Google Sheets

Description du poste

Social network you want to login/join with:

col-narrow-left

Client:

BACK MARKET

Location:

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

54c2b86a7bc7

Job Views:

1

Posted:

29.04.2025

Expiry Date:

13.06.2025

col-wide

Job Description:

Back Market is the world's leading refurbished electronics marketplace with a team of 650 people, operating in 18 countries. Named one of the World's Most Innovative Companies by Fast Company in 2019 and 2021, our mission is to empower people to consume tech sustainably by offering a high-quality, accessible, and eco-friendly alternative to buying new electronics. Since our launch in 2014, we have helped avoid over 1 million tons of CO2e worldwide.

We are working to raise quality standards in the refurbished industry and build customer trust in the circular economy. The Seller Quality team collaborates with supply, LAB, operations, logistics, and business intelligence to ensure these standards. We analyze data, benchmark best practices, and communicate internally and externally.

As an Operations Manager Intern, you will support the quality team in monitoring and improving quality metrics, processes, and customer experience through transversal projects.

Your Mission (If You Accept It):

1. Run quality processes to monitor and enforce standards
2. Analyze after-sales service tickets related to hardware issues and identify corrective actions
3. Design tools and processes to support merchant quality improvements
4. Identify and implement actions for account managers to enhance merchant quality
5. Create resources to support deployment and adoption of these actions

You’re At The Right Place If:

1. Seeking a 6-month full-time internship (Masters Degree)
2. You are data-driven, capable of analysis and deriving insights using Excel/Google Sheets
3. Fluent in English (professional level); additional languages are a bonus
4. Have some understanding of Embedded Systems, Consumer Electronics, and Circular Economy
5. Possess strong project management skills, able to work with multiple stakeholders in a fast-paced environment
6. Are organized, detail-oriented, and proactive with a can-do attitude

About The Internship:

• Start date: January 2025
• Duration: 6 months, full-time
• Location: Bordeaux, France
• Must have an internship agreement from your current French school

Recruitment Process:

• Video interview with Talent Acquisition
• Technical home assignment
• Skills & cultural fit interview with future manager and team

Why Join Us?

• Meaningful work: help reduce electronic waste and fight planned obsolescence
• Attractive salary, benefits, internal events
• Innovative environment with opportunities to make a difference
• Growing scale-up in Europe, USA, and Asia
• Flexible work hours and remote work options
• Friendly, fast-paced, open-minded environment

Our Commitment: Back Market is an Equal Opportunity Employer, embracing diversity and inclusion. We are dedicated to addressing climate change, with a social mission recognized by the French government. We strive to build a diverse team where everyone has a seat at the table and opportunities to grow.