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A leading company in the industrial processing controls sector seeks a professional who will provide systems quotation and project support, manage projects, and deliver technical product demonstrations. Ideal candidates will have experience in project management, technical sales, and strong communication skills, with a focus on customer service and adaptability.
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Representative Responsibilities:
• Provide systems quotation and project support to dealers and machine builders
• Coordinate and manage projects from first quote through final commissioning
• Give product demonstrations as required
• Design projects based on purchase order and quotation documents
• Reviews quotations, sales order and purchase orders and addresses any discrepancies in a timely fashion
• Addresses requests for information from dealers, customers and end users in a timely and professional manner
• Confirms system requirements
• Ensures submittal drawings are consistent, accurate and on time
• Manage project progress to ensure the scheduled ship date is met
• Support system installation
• Provide customer service support for pricing automation and ecommerce as required.
• Assist in sales campaigns, Ecommerce, Sales calls, e-mail, promotions etc.
• Organize and participate in PENKO sales training seminars and events
• Coordinate purchase of 3rd party buyouts necessary for system integration
• Maintain strong communication between PENKO departments and customers
• Other tasks as assigned
• Special projects and requests are completed in a timely and positive fashion.
Minimum Requirements:
• 4-6 years previous related experience in industrial processing controls or related business
• Sales, integration or service experience beneficial
• Bachelor, HBO or 8 yrs experience in weighing, control automation or related business
• Engineering or technical science knowledge preferred
• Must be extremely flexible in adapting to customer’s needs
• Excellent communication skills, interpersonal skills and customer service skills
• Computer skills: MS Office 365, SAP, CRM
• Ability to read drafted electrical and mechanical drawing documents
• Effective organizational skills and attention to detail
• The ability to work well under pressure
• Fluent in Dutch and English. German is desirable
• Ability to read technical datasheets
• Knowledge or interest to learn how to translate technical specification into project quotation
• Interest and ability to learn system design including mechanical, electrical, controls, and business system integration