Project Manager

DQE, Data Quality Everywhere; Levallois-Perret; Hybride; EUR 60 000 - 90 000; Plein temps

Avantages offerts par ce poste

Competitive salary and performance-based bonus

Hybrid work model

25 days holiday with RTT

Lunch vouchers

Public transport subsidy

Comprehensive health insurance

Annual learning and development budget

Complete onboarding plan

Résumé du poste

A leading SaaS company in Levallois-Perret is seeking a Project Manager to lead customer onboarding and software implementation projects. The role involves managing multiple projects, collaborating with various internal teams, and ensuring a seamless client experience. Ideal candidates have over 5 years in SaaS project management, are fluent in both French and English, and have a strong problem-solving ability. They offer a competitive salary, a hybrid work model, and a collaborative culture focused on innovation and wellbeing.

Qualifications

• 5+ years of experience in SaaS project management or delivery.
• Confident managing multiple projects in parallel.
• Proactive, structured, and autonomous when driving projects.
• Good understanding of APIs, batch jobs, web services, etc.
• Experience with CRM or e-commerce tools (Salesforce, Magento…).

Responsabilités

• Lead end-to-end implementation projects for clients.
• Ensure documentation and clean handovers to Customer Success.
• Work with Product and R&D on improvements and escalations.
• Track progress, manage risks, handle UAT and client training.
• Configure our platform to match customer needs.
• Ensure documentation of work and clean handovers to Customer Success & Support.
• Work with Customer Success to ensure smooth transition between implementation and long-term account management.
• Work with Product and R&D on improvements and escalations.
• Collaborate with Sales and CS to identify upsell opportunities.
• Translate tech topics into clear business language.
• Standardize and improve onboarding and implementation methods.
• Keep clear documentation and share updates regularly.
• Support presales and solution consulting where needed.
• Use tools like Jira, Zendesk, etc., to manage delivery efficiently.

Connaissances

SaaS project management

Fluent in French

Fluent in English

Problem-solving

Communication

Understanding of APIs

Experience with CRM tools

Outils

Jira

Zendesk

Salesforce

Magento

Description du poste

About DQE

DQE is a SaaS vendor specializing in customer data quality. Our innovative solutions DQE DataQ and DQE Unify are used by over 800 companies, including Carrefour, EDF, Toyota and Belron, to improve data reliability and drive better customer experiences and business performance. With 25% annual growth and a goal to reach €20M in revenue by 2026, DQE is a key player in digital transformation across France and international markets.

About The Role

As a Project Manager at DQE, you’ll be at the heart of our customer onboarding process. Your mission: lead software implementation projects from start to finish from kickoff to go-live and ensure our customers get up and running smoothly, on time, and with real value. You’ll manage a mix of enterprise and mid-market projects across industries, working with internal teams (R&D, Product, Support, Sales) and directly with clients. You’ll also help improve our internal processes and support the team on pre-sales, consulting, support and ticketing when needed. This role is perfect for someone who’s structured, autonomous, great with clients, and knows how to drive SaaS projects in a fast-paced, international environment.

What You’ll Do

Project Delivery

• Lead end-to-end implementation projects for clients from diverse industries
• Run kick-offs, manage scopes and timelines, align all stakeholders
• Coordinate with tech, product, and support teams
• Track progress, manage risks, handle User Acceptance Testing (UAT) and client training
• Configure our platform to match customer needs
• Ensure documentation of work and clean handovers to Customer Success & Support

Collaboration & Communication

• Work with Customer Success to ensure smooth transition between implementation and long-term account management
• Work with Product and R&D on improvements and escalations
• Collaborate with Sales and CS to identify upsell opportunities
• Translate tech topics into clear business language

Process & Team Support

• Standardize and improve onboarding and implementation methods
• Keep clear documentation and share updates regularly
• Support presales and solution consulting where needed
• Use tools like Jira, Zendesk, etc., to manage delivery efficiently

Skills & Capabilities

Below is our ideal profile; however, you don’t need to tick every box to be considered if you believe you’re a good fit and are excited about the role, we’d love to hear from you.

• 5+ years of experience in SaaS project management or delivery
• Fluent in French & English, strong communicator
• Confident managing multiple projects in parallel
• Good understanding of APIs, batch jobs, web services, etc.
• Experience with CRM or e-commerce tools (Salesforce, Magento…)
• Proactive, problem-solver, structured, and autonomous

What we offer

• Competitive salary and performance-based bonus
• Hybrid work model (3 days onsite, 2 days remote – after onboarding period) from our beautiful new office in Levallois-Perret
• 25 days holiday with 11-12 days of RTT
• Lunch vouchers (Swile)
• Public transport subsidy (50%)
• Comprehensive health insurance (100% for one person, 50/50 for a family)
• Annual learning and development budget
• A complete onboarding plan over several months
• A collaborative, fast-paced culture with a focus on innovation, impact and wellbeing