Programme Coordinator - BSBI Paris

GUS Germany GmbH; Paris; Sur place; EUR 30 000 - 45 000; Plein temps

Résumé du poste

A leading international business school seeks an Administrative Support professional to enhance student services and ensure smooth operations. The role involves managing databases, providing customer service, and supporting students throughout their academic journey. Ideal candidates will possess a Bachelor's degree, excellent organizational skills, and a high level of customer focus, contributing to the institution's mission of developing future leaders.

Qualifications

• Minimum of a Bachelor’s degree (or equivalent).
• Experience working, living, or studying abroad is advantageous.
• Additional language skills preferred.

Responsabilités

• Maintain databases and manage administrative tasks.
• Deliver high levels of customer satisfaction and communication.
• Assist students with inquiries and registration support.
• Monitor students' performance and attendance.

Connaissances

Customer focus

Attention to detail

Organizational skills

Proficiency with MS Office

Cultural intelligence

Teamwork

Flexibility

Full working proficiency in English

Formation

Bachelor’s degree or equivalent

Description du poste

Your profile

Qualifications:
• A minimum of a Bachelor’s degree (or equivalent)
• High level of customer focus
• Excellent attention to detail and organizational skills
• Proficiency with the MS Office suite
• High level of discretion, diplomacy, and cultural intelligence
• Enjoy working in a team environment
• Flexible mindset with the ability to adapt to various responsibilities
• Full working proficiency in English
• Experience working, living, or studying abroad or with international audiences is advantageous

Preferred Qualifications:
• Proven track record in academic affairs, student services, enrollment management, continuing education, program development, or administration
• Demonstrated ability to develop new approaches, solutions, and methods
• Additional language skills

Why us?

BSBI’s mission is to educate students to effectively shape the future and become excellent leaders of tomorrow in an ever-changing business world. It also aims to teach students to understand how businesses function and how economic success is generated. BSBI offers industry-relevant programs that focus on the development of practical entrepreneurial skills necessary for professional success. Located in the heart of Berlin, we are an international business school that offers academic excellence. We are a member of Global University Systems (GUS) and provide unlimited career opportunities for its students and staff.

Your Responsibilities

Key Responsibilities:
• General Administrative Duties: Maintain databases, issue official letters, and manage trackers and other administrative tasks as required.
• Customer Service and Communication: Deliver the highest levels of customer satisfaction by providing seamless administration, excellent customer service, and effective communication with students, staff, and external partners.
• Student Support: Assist students on campus and handle inquiries through shared mailboxes, ensuring their needs are met promptly and efficiently.
• Registration Support: Offer support in the preparation for and throughout the registration process, helping to ensure a smooth experience for all students.
• Academic Support: Assist students with academic-related inquiries, guiding them on available learning resources and support services. Coordinate with faculty members and facilitate fruitful collaboration.
• Performance and Attendance Monitoring: Monitor students' performance and attendance in their programmes, ensuring compliance with BSBI's requirements.
• Timetable and Schedule Management: Organize and manage timetables and schedules to ensure that all academic and administrative activities run smoothly.
• Additional Responsibilities: Manage any other tasks assigned by the senior management of BSBI, adapting to the dynamic needs of the institution.