Program Manager - Community Content and Events (EMEA)

United States Digital Space LLC; Paris; Hybride; EUR 60 000 - 100 000; Plein temps

Avantages offerts par ce poste

New hire stock equity (RSUs)

Employee stock purchase plan (ESPP)

Continuous professional development

Mentor and buddy program

Inclusive company culture

Inclusion Talks

Spring Health benefits (global)

Global benefits

Résumé du poste

United States Digital Space LLC is seeking a Program Manager for our Community team to scale and deliver content and advocacy across events in the EMEA region. You’ll partner with multiple teams to ensure high-quality experiences for attendees and customers.

The role emphasizes planning, risk management, onsite execution, and process improvement, with travel up to 15% and a requirement for business-level English and French.

Qualifications

• 2–5 years of program management experience in similar tech environments.
• Experience planning large conferences or related programs with cross-functional partners.
• Strong written and verbal communication, attention to detail, and process mindset.

Responsabilités

• Plan and deliver technical programming for local and regional events at scale.
• Track deadlines and deliverables for content, assets, and vendor procurement.
• Identify, communicate and resolve risks and blockers for event programming.
• Maintain event agenda and speaker content on internal tools and public site.
• Own onsite speaker experience for internal and customer speakers.
• Coordinate rehearsals, staffing, and onsite event operations.
• Collaborate with Community teams, external stakeholders, and VP of Community.
• Create scalable processes and improve automation where possible.
• Communicate goals, status, risks, and impact across teams.

Connaissances

Program management

Event planning

Cross-functional leadership

Stakeholder management

Data-driven

Travel readiness

Description du poste

At the company we’re growing our community focused events the company Summits, DASH, and our in-office Meetups and User Groups, to enable us to deliver events, and content to our global audience. As we scale these programs we’re looking to hire a Program Manager on our Community team to support our content and advocacy team efforts across these events, and other sponsored events in the EMEA region.

The the company Technical Advocacy teams are focused on our local user communities, and bringing our technical content directly to our customers globally. You’ll be responsible for planning and execution to deliver on regional events in EMEA, working across multiple teams at the company to ensure our event is high quality and a positive experience for our customers.

*At the company, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them.*

What You’ll Do:

• Planning and delivering technical programming for local and regional events, ensuring we are able to scale these sustainably

• Tracking deadlines and deliverables for our content and events, including digital and physical assets, and working with vendors and procurement teams as needed to ensure event success

• Identifying and resolving risks and blockers for our event programming

• Maintaining our internal tools and public website for event agenda and speaker content

• Owning our onsite speaker experience for both internal and customer speakers

• Managing event programming onsite, coordinating rehearsals, staffing, and ensuring smooth onsite operations

• Collaborate closely with our Community teams, external stakeholders, and the VP of Community

• Create and refine processes; maintain focus on continual improvements, automation and scaling

• Communicate goals, status, risks, and impact to teams and stakeholders ensuring alignment and visibility of information across teams.

Who You Are:

• You have approximately 2-5 years of experience in program management, leading similar initiatives such as large scale conferences and related programs within a similar technical environment (B2B SaaS company), partnering closely with technical stakeholders

• You have experience working collaboratively across cross-functional teams; strong leadership and interpersonal skills, experience building and fostering effective working relationships

• You have strong communication skills, attention to detail and enjoy building processes

• You take a data-driven approach to program management; building tools (workflows, custom work intake processes, estimation models), collecting and analyzing data, and driving stakeholder buy-in

• You have experience influencing without direct authority at senior levels internal and external to the organisation

• Able to travel via train or air, domestically and internationally, up to 15% of the time

• Business level English and French proficiency

*the company values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That\'s okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.*

Benefits and Growth:

• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)

• Continuous professional development, product training, and career pathing

• Intra-departmental mentor and buddy program for in-house networking

• An inclusive company culture, with the ability to join our Community Guilds

• Access to Inclusion Talks, our internal panel discussions

• Free, global Spring Health benefits for employees and dependents age 6+

• Competitive global be