Program Director

EIS Ltd; Lacaussade; À distance; EUR 70 000 - 110 000; Plein temps

Résumé du poste

An established industry player is seeking a Program Director to lead the implementation of their innovative EIS Suite for clients. This role involves managing customer relationships, overseeing project delivery, and ensuring compliance with industry standards. The ideal candidate will have extensive experience in project management, particularly in the insuretech sector, and will thrive in a multicultural, remote environment. This position offers the opportunity to work with cutting-edge technologies and contribute to a global team dedicated to excellence in service delivery.

Prestations

Health insurance

Home office utility allowances

Access to latest Apple Macbooks

Career development programs

Ownership opportunities

Global mobility opportunities

Qualifications

• 8+ years in Project/Program Management with complex enterprise implementations.
• Experience in managing multimillion-dollar insuretech projects.

Responsabilités

• Manage customer relationships during EIS Suite implementation.
• Ensure quality delivery of EIS services within budget constraints.

Connaissances

Project Management

Program Management

Insuretech Knowledge

Analytical Skills

Communication Skills

Problem-Solving

Fluency in French

Description du poste

Department:

506 Product and Technology Delivery

Location:

Remote, France

Description

The Program Director will be responsible for the overall delivery of the EIS Suite implementation for our customer(s). In this role, the Program Director will oversee all facets of the implementation, including client relationship management, partner collaboration, contractual and financial oversight, and the overall delivery of EIS Services.

Key Responsibilities

1. Manage customer relationships related to the delivery of EIS services during the implementation of the EIS Suite.
2. Ensure high-quality delivery of EIS implementation services within budget and effort constraints.
3. Collaborate with the System Integration (SI) Partner to ensure compliance with EIS standards and effective utilization of software capabilities.
4. Advise both the customer and SI partner on delivery best practices to meet functional and non-functional requirements.
5. Handle contractual activities, including collaboration on Statements of Work (SOWs).
6. Manage financial aspects such as billing, collections, reporting, and internal profit and loss for billable and non-billable costs.
7. Provide leadership to project teams and clients, leveraging business acumen to deliver efficient solutions.
8. Maintain professional, client-focused behavior to foster lasting relationships.
9. Coordinate with EIS Product, Technology, and Operations teams to address client requirements using existing configuration mechanisms.
10. Identify opportunities to expand the EIS software relationship, including new products or broader organizational adoption.

Skills, Knowledge & Expertise

• At least 8 years of experience in Project or Program Management leading complex enterprise implementations.
• Proven experience leading large insuretech programs, particularly in the insurance domain, managing multimillion-dollar projects.
• Experience managing onshore/offshore delivery models effectively.
• Ability to understand and analyze complex business processes.
• Strong consultative, facilitation, and communication skills.
• Excellent analytical and problem-solving abilities.
• Fluent in French, both written and oral.
• Willingness to travel approximately < 25%, domestically and internationally.

Job Benefits

• Opportunity to work with industry experts in a diverse, multicultural, and cross-functional environment operating within a Scaled Agile framework.
• Be part of a global, modern InsurTech company utilizing cutting-edge technologies such as microservices, reactive systems, cloud, and continuous delivery.
• Ownership opportunities, including decision-making roles and stock options.
• Career development programs and global mobility opportunities in a remote, global culture.
• Health insurance and home office utility allowances.
• Access to the latest Apple Macbooks for work.