Production Operations Engineer - Automation & Reliability

Jingdong Logistics; Lyon; Hybride; EUR 60 000 - 85 000; Plein temps

Résumé du poste

JINGDONG Logistics is seeking a Production Operations specialist in Lyon to ensure smooth operation of production systems and infrastructure for our e-commerce and logistics platforms.

You will monitor, troubleshoot, and deploy updates across environments, develop automation scripts, and participate in on-call rotations to keep services available around the clock. Collaboration with multiple teams will be essential to improve reliability and scalability.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 3+ years of experience in production operations, site reliability engineering, or a similar role, preferably in a large-scale internet or e-commerce environment.
• Strong understanding of Linux/Unix operating systems and command-line tools.
• Proficiency in scripting languages such as Python, Shell, or Go.
• Experience with monitoring tools (Prometheus, Grafana, ELK stack).
• Familiarity with cloud platforms (AWS, Alibaba Cloud) and containerization (Docker, Kubernetes).
• Knowledge of database systems (MySQL, PostgreSQL, NoSQL) and networking fundamentals.
• Excellent problem-solving skills and ability to diagnose and resolve complex issues under pressure.
• Strong communication and collaboration skills in a fast-paced environment.

Responsabilités

• Monitor, troubleshoot, and resolve issues related to production systems, applications, and infrastructure.
• Implement and manage deployment processes for new features, updates, and patches across production environments.
• Develop and maintain automation scripts to streamline operational tasks and efficiency.
• Participate in on-call rotations to provide 24/7 support for critical incidents.
• Collaborate with development, QA, and SRE teams to identify root causes and preventive measures.
• Analyze system performance metrics and recommend improvements for scalability and reliability.
• Document runbooks and procedures to ensure knowledge sharing and consistency.
• Contribute to capacity planning and infrastructure scaling initiatives.

Connaissances

Linux/Unix

Python

Shell

Go

On-call support

System troubleshooting

Communication

Problem solving

Formation

Bachelor's degree in Computer Science/IT

Outils

Docker

Kubernetes

AWS

Alibaba Cloud

MySQL

PostgreSQL

NoSQL

Prometheus

Grafana

ELK stack

Description du poste

JINGDONG Logistics is seeking a Production Operations specialist in Lyon to ensure smooth operation of production systems and infrastructure for our e-commerce and logistics platforms.

You will monitor, troubleshoot, and deploy updates across environments, develop automation scripts, and participate in on-call rotations to keep services available around the clock. Collaboration with multiple teams will be essential to improve reliability and scalability.