production operation

Jingdong Logistics; Lyon; Hybride; EUR 60 000 - 85 000; Plein temps

Résumé du poste

JINGDONG Logistics is seeking a Production Operations specialist in Lyon to ensure smooth operation of production systems and infrastructure for our e-commerce and logistics platforms.

You will monitor, troubleshoot, and deploy updates across environments, develop automation scripts, and participate in on-call rotations to keep services available around the clock. Collaboration with multiple teams will be essential to improve reliability and scalability.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 3+ years of experience in production operations, site reliability engineering, or a similar role, preferably in a large-scale internet or e-commerce environment.
• Strong understanding of Linux/Unix operating systems and command-line tools.
• Proficiency in scripting languages such as Python, Shell, or Go.
• Experience with monitoring tools (Prometheus, Grafana, ELK stack).
• Familiarity with cloud platforms (AWS, Alibaba Cloud) and containerization (Docker, Kubernetes).
• Knowledge of database systems (MySQL, PostgreSQL, NoSQL) and networking fundamentals.
• Excellent problem-solving skills and ability to diagnose and resolve complex issues under pressure.
• Strong communication and collaboration skills in a fast-paced environment.

Responsabilités

• Monitor, troubleshoot, and resolve issues related to production systems, applications, and infrastructure.
• Implement and manage deployment processes for new features, updates, and patches across production environments.
• Develop and maintain automation scripts to streamline operational tasks and efficiency.
• Participate in on-call rotations to provide 24/7 support for critical incidents.
• Collaborate with development, QA, and SRE teams to identify root causes and preventive measures.
• Analyze system performance metrics and recommend improvements for scalability and reliability.
• Document runbooks and procedures to ensure knowledge sharing and consistency.
• Contribute to capacity planning and infrastructure scaling initiatives.

Connaissances

Linux/Unix

Python

Shell

Go

On-call support

System troubleshooting

Communication

Problem solving

Formation

Bachelor's degree in Computer Science/IT

Outils

Docker

Kubernetes

AWS

Alibaba Cloud

MySQL

PostgreSQL

NoSQL

Prometheus

Grafana

ELK stack

Description du poste

production operation page is loaded## production operationlocations: FRA-Rhône-Lyontime type: Full timeposted on: Posted Yesterdayjob requisition id: JR104228**Qui nous sommes**JINGDONG Logistics (JD Logistics) est la branche logistique de JD.com et l'un des principaux acteurs mondiaux des solutions supply-chain pilotées par la technologie. Forts d'une expertise avancée en automatisation, en gestion intelligente des flux et en analyse de données, nous opérons des services logistiques intégrés de bout en bout qui accompagnent les entreprises dans leur croissance et améliorent l'expérience client.Nos réseaux couvrent l'ensemble de la chaîne logistique: gestion d'entrepôts, transport longue distance, livraison du dernier kilomètre, logistique des produits volumineux, chaîne du froid et opérations transfrontalières. Notre ambition: garantir vitesse, fiabilité et précision à chaque étape.Notre présence internationaleJINGDONG Logistics a construit sur l'une des infrastructures logistiques les plus étendues au monde, avec plus de 3 600 entrepôts totalisant 34 millions de mètres carrés. Notre réseau international de logistique intelligente allie entrepôts hautement automatisés et solutions de transport international robustes, pour fluidifier les flux transfrontaliers.Aujourd'hui, nous exploitons plus de 130 entrepôts (sous douane, en envoi direct ou à l'étranger) dans 23 pays et régions, à travers nos marques internationales JoyLogistics et JoyExpress - en pleine expansion pour renforcer l'empreinte logistique mondiale de JD.com.En savoir plus sur qui nous sommes et ce que nous faisons :**Ce que nous offrons**Rejoindre JD Logistics, c'est contribuer activement à construire l'avenir de la supply-chain et de la logistique à l'échelle mondiale. Vous travaillerez sur des projets concrets autour des entrepôts intelligents, de la livraison autonome et des technologies innovantes qui font circuler les marchandises à travers le monde.Nous proposons une rémunération compétitive, des locaux idéalement situés, et une culture d'entreprise centrée sur l'humain. Vous aurez l'opportunité de relever des défis stimulants, de développer vos compétences, et de faire une vraie différence dans un secteur en pleine transformation.**À propos de l'équipe**Vous rejoindrez l'équipe JD Logistics, où l'on valorise le travail d'équipe, la prise d'initiatives et l'engagement à délivrer des résultats de qualité dans un environnement dynamique et stimulant.Job SummaryAs a Production Operations specialist at JD.com, Inc., you will be responsible for ensuring the smooth and efficient operation of our production systems and infrastructure, minimizing downtime, and optimizing performance to support our vast e-commerce and logistics platforms.Job Responsibilities\\* Monitor, troubleshoot, and resolve issues related to production systems, applications, and infrastructure in a timely manner.\\* Implement and manage deployment processes for new features, updates, and patches across various production environments.\\* Develop and maintain automation scripts and tools to streamline operational tasks and improve efficiency.\\* Participate in on-call rotations to provide 24/7 support for critical production incidents.\\* Collaborate with development, QA, and SRE teams to identify root causes of production issues and implement preventative measures.\\* Analyze system performance metrics, identify bottlenecks, and recommend improvements to enhance scalability and reliability.\\* Document operational procedures, runbooks, and troubleshooting guides to ensure knowledge sharing and consistency.\\* Contribute to capacity planning and infrastructure scaling initiatives to meet growing business demands.\\* Ensure compliance with security policies and best practices within the production environment.Job Qualifications\\* Bachelor's degree in Computer Science, Information Technology, or a related field.\\* 3+ years of experience in production operations, site reliability engineering, or a similar role, preferably in a large-scale internet or e-commerce environment.\\* Strong understanding of Linux/Unix operating systems and command-line tools.\\* Proficiency in scripting languages such as Python, Shell, or Go.\\* Experience with monitoring tools (e.g., Prometheus, Grafana, ELK stack).\\* Familiarity with cloud platforms (e.g., AWS, Alibaba Cloud) and containerization technologies (e.g., Docker, Kubernetes).\\* Knowledge of database systems (e.g., MySQL, PostgreSQL, NoSQL) and networking fundamentals.\\* Excellent problem-solving skills and the ability to diagnose and resolve complex technical issues under pressure.\\* Strong communication and collaboration skills with the ability to work effectively in a fast-paced, dynamic environment.*JINGDONG Logistics s'engage à favoriser un environnement de travail inclusif, dans lequel chacun et chacune peut s'épanouir pleinement. Nous sommes fiers d'être un employeur garantissant l'égalité des chances. Toutes nos décisions en matière d'emploi sont prises sans distinction d'origine, de sexe, d'identité de genre, d'orientation sexuelle, d'âge, de situation de handicap, de religion, d'opinions ou de toute autre caractéristique sans lien avec les aptitudes professionnelles.*Passez à l'étape suivante de votre carrière, postulez dès maintenant et découvrez les opportunités que nous avons à offrir.# **Our growth is creating opportunities. Yours could be next.**What started as one bold idea in China has grown into one of the world's most trusted technology and supply chain businesses.Today, JD.com (JINGDONG) serves more than700 million customers, using technology, logistics and innovation to create smarter, faster and more connected experiences. From retail and logistics to technology, healthcare and beyond, we're solving real-world challenges and making everyday life easier.As we continue to grow, so do the opportunities for the people who grow with us.## **Our global business**Our teams work across 20+ countries and regions, building smarter supply chains and helping businesses and communities connect across borders.From technology hubs and retail operations to logistics networks and corporate teams, we're creating opportunities to learn, collaborate and make an impact on a global scale. Whether you're joining us in Europe, the Middle East, Asia or the Americas, you'll be part of one global team working towards a shared purpose.## **So let's do this. Let's deliver joy.**