Product Support Engineer - French Speaker (f/m/d)

Edmund Optics Inc.; Lyon; Hybride; EUR 45 000 - 65 000; Plein temps

Avantages offerts par ce poste

Company pension scheme

Mobile working opportunity (1 day/week

Extensive training and development

Company events

Résumé du poste

Edmund Optics is seeking a technical customer support professional in Europe to provide expert guidance on optical components, assist customers in selecting products, and manage accounts. This office-based role offers the chance to contribute to projects, write articles, and design demos across Europe, with potential for mobile working arrangements.

Eligible candidates should hold a science or engineering degree, be fluent in French and English, and demonstrate strong communication and

Qualifications

• Bachelor’s degree in Science or Engineering.
• Fluent in French and English.
• Proficient with MS Office.
• Strong communication and problem-solving skills.

Responsabilités

• Providing technical assistance and product recommendations.
• Collaborating with global teams and supporting marketing initiatives.

Connaissances

Communication

Problem solving

MS Office

Formation

Bachelor’s degree in Science or Engineering

Outils

MS Office

Description du poste

Lyon, France

Join the excitement at Edmund Optics®, where we contribute shaping the future with optics, imaging and photonics and enjoy what we do! As a leading provider of off-the-shelf optical components, we're on a mission to enable innovative technologies across various industries, from high-speed factory automation to cutting-edge DNA sequencing.

At Edmund Optics Europe, we’re all about building a vibrant community. As part of our team, you’ll be surrounded by dynamic, diverse individuals from various backgrounds, all working together to an excellent technical customer support.

We’re on the lookout for a

As a key player in our customer support team, you’ll be the go‑to guru for technical assistance in Europe. From helping customers select the perfect product for their needs to managing accounts and even getting involved in exciting projects like writing articles or designing demos, this role is anything but ordinary.

Essential Functions:

• Providing technical assistance and product recommendations
• Collaborating with global teams and supporting marketing initiatives

Qualifications:

Ready to jump in and make a difference? The requirements listed below are representative of the knowledge, skill, and/or ability required. We’re all about inclusivity, so rest assured, reasonable accommodations may be made to enable individuals with diverse abilities to perform the essential functions.

Your profile:

• Bachelor’s degree in Science or Engineering
• Fluent in French and English
• Proficient with MS Office
• Strong communication and problem‑solving skills

What we offer:

Get ready for a thrilling ride with Edmund Optics! Alongside a competitive salary, we offer a range of perks, including:

• Company pension scheme
• Mobile working opportunity (1 day/week)
• Extensive training and development offer
• Company events
• ...and a lot more!

This office‑based position can be located in York (UK), Mainz (Germany) or Lyon (France), depending on the candidate’s preference.

Copyright 2023 | Edmund Optics, Ltd Unit 1, Opus Avenue, Nether Poppleton, York, YO26 6BL, UK

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