Product Support Engineer - French Speaker (f/m/d)

Edmundoptics; Lyon; Hybride; EUR 42 000 - 60 000; Plein temps

Avantages offerts par ce poste

Company pension scheme

Mobile working opportunity (1 day/week

Extensive training and development

Company events

Résumé du poste

Edmund Optics is seeking a technical customer support specialist for Europe. You will provide technical assistance, recommend products, and help customers select optimal optics and imaging solutions.

The role involves collaboration with global teams and may include writing articles or demos. Fluent French and English, a science/engineering degree, and MS Office proficiency are required.

Qualifications

• Bachelor's degree in Science or Engineering is required.
• Fluent in both French and English with strong communication skills.
• Proficiency in MS Office and ability to collaborate across teams.

Responsabilités

• Provide technical assistance and product recommendations to customers.
• Collaborate with global teams and support marketing initiatives.

Connaissances

French language proficiency

English language proficiency

Strong communication

Formation

Bachelor's degree in Science or Engineering

Outils

MS Office

Description du poste

Lyon, France

Join the excitement at Edmund Optics®, where we contribute shaping the future with optics, imaging and photonics and enjoy what we do! As a leading provider of off-the-shelf optical components, we're on a mission to enable innovative technologies across various industries, from high-speed factory automation to cutting-edge DNA sequencing.

At Edmund Optics Europe, we're all about building a vibrant community. As part of our team, you'll be surrounded by dynamic, diverse individuals from various backgrounds, all working together to an excellent technical customer support.

We're on the lookout for a

As a key player in our customer support team, you'll be the go-to guru for technical assistance in Europe. From helping customers select the perfect product for their needs to managing accounts and even getting involved in exciting projects like writing articles or designing demos, this role is anything but ordinary.

Essential Functions:

• Providing technical assistance and product recommendations
• Collaborating with global teams and supporting marketing initiatives

Qualifications:

Ready to jump in and make a difference? The requirements listed below are representative of the knowledge, skill, and/or ability required. We're all about inclusivity, so rest assured, reasonable accommodations may be made to enable individuals with diverse abilities to perform the essential functions.

Your profile:

• Bachelor's degree in Science or Engineering
• Fluent in French and English
• Proficient with MS Office
• Strong communication and problem-solving skills

What we offer:

Get ready for a thrilling ride with Edmund Optics! Alongside a competitive salary, we offer a range of perks, including:

• Company pension scheme
• Mobile working opportunity (1 day/week)
• Extensive training and development offer
• Company events
• ...and a lot more!

This office-based position can be located in York (UK), Mainz (Germany) or Lyon (France), depending on the candidate's preference.