Product & Services Product Manager - F/H

AXA Group; Malakoff; Sur place; EUR 50 000 - 70 000; Plein temps

Résumé du poste

Une entreprise internationale recherche un Product Manager pour ses produits et services. Vous aurez la responsabilité de gérer les processus opérationnels et de collaborer avec diverses équipes pour maximiser l'efficacité et la satisfaction client. Le rôle impliquera également un suivi des indicateurs de performance et une optimisation continue des offres.

Qualifications

• Expérience en gestion de produits et d'équipes.
• Capacité à définir des indicateurs de performance.
• Excellentes compétences en communication et en leadership.

Responsabilités

• Créer et conduire la vision des Produits & Services.
• Travailler avec les parties prenantes sur les KPI.
• Développer le système de gouvernance des Produits & Services.

Connaissances

Leadership

Gestion de projets

Stratégie produit

Collaboration inter-équipes

Formation

Master en management ou équivalent

Outils

Outils de gestion de projet (non spécifié)

Description du poste

Social network you want to login/join with:

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Client:

AXA Group

Location:

Malakoff, France

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

423a2a5fd482

Job Views:

9

Posted:

13.07.2025

Expiry Date:

27.08.2025

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Job Description:

We are looking for our future Products & Services Product Manager F/M to join AXA Partners.

Context of the Product & Services perimeter:

• P&S perimeter covers: Setup phase: all the flow from contract and product creation and design to their operational implementation through Services. Implementation phase: all the flow from the partner’s customer identification to the data needed to select the right provider to be sent to the customer.
• The related macro-processes concerned are: Customer identification: integration of data and operational process by assistance agents for identifying the customer. Diagnosis of the customer: identifying the customer situation, if he is covered and what are the preferred services to offer the best experience.
• The related technical assets are: ICVC: Partner’s customer data repository. Computable Contract: Terms and Conditions modelling for identifying coverage.

Your main responsibilities will be:

• Create and drive the vision of Products & Services in line with AXA’s strategic priorities and transmit it to the P&S team, sponsors & stakeholders with enthusiasm and empathy
• Work together with sponsors and key stakeholders of P&S (Operations, UW, Legal, Commercial, Transformation & IT teams) on defining the ambition of P&S and the right KPIs to track progress towards automation, standardization, and customer satisfaction
• Lead the offer standardization stream in AXA Partners aiming at maximizing efficiency and customer satisfaction by bringing existing initiatives together and leveraging available technology
• Steer the Products & Services Global Product Owners towards the maximization of the value of their products and supporting Technological Assets (ICVC, Computable Contacts, Product Studio & the Unique Contract Repository)
• Define the P&S Team structure and investment priorities needed to meet the ambition and secure the right budget for it
• Support the Products & Services team members to develop their strengths, maximize their productivity and ultimately grow in their careers
• Develop and set up the Products & Services governance system globally and locally considering technology and tools, people and skills, processes, and projects.
• Be a partner with the Computable Contracts team in AXA GO in building products that are in line with specific AXA Partners needs and strategy and at the same time can drive transformation across the insurance industry
• Continuously explore the market for innovations that can be applied to the Products & Services value chain and develop new partnerships when relevant

We are looking for our future Products & Services Product Manager F/M to join AXA Partners.

Context of the Product & Services perimeter:

• P&S perimeter covers: Setup phase: all the flow from contract and product creation and design to their operational implementation through Services. Implementation phase: all the flow from the partner’s customer identification to the data needed to select the right provider to be sent to the customer.
• The related macro-processes concerned are: Customer identification: integration of data and operational process by assistance agents for identifying the customer. Diagnosis of the customer: identifying the customer situation, if he is covered and what are the preferred services to offer the best experience.
• The related technical assets are: ICVC: Partner’s customer data repository. Computable Contract: Terms and Conditions modelling for identifying coverage.

Your main responsibilities will be:

• Create and drive the vision of Products & Services in line with AXA’s strategic priorities and transmit it to the P&S team, sponsors & stakeholders with enthusiasm and empathy
• Work together with sponsors and key stakeholders of P&S (Operations, UW, Legal, Commercial, Transformation & IT teams) on defining the ambition of P&S and the right KPIs to track progress towards automation, standardization, and customer satisfaction
• Lead the offer standardization stream in AXA Partners aiming at maximizing efficiency and customer satisfaction by bringing existing initiatives together and leveraging available technology
• Steer the Products & Services Global Product Owners towards the maximization of the value of their products and supporting Technological Assets (ICVC, Computable Contacts, Product Studio & the Unique Contract Repository)
• Define the P&S Team structure and investment priorities needed to meet the ambition and secure the right budget for it
• Support the Products & Services team members to develop their strengths, maximize their productivity and ultimately grow in their careers
• Develop and set up the Products & Services governance system globally and locally considering technology and tools, people and skills, processes, and projects.
• Be a partner with the Computable Contracts team in AXA GO in building products that are in line with specific AXA Partners needs and strategy and at the same time can drive transformation across the insurance industry
• Continuously explore the market for innovations that can be applied to the Products & Services value chain and develop new partnerships when relevant

We are looking for our future Products & Services Product Manager F/M to join AXA Partners.

Context of the Product & Services perimeter:

P&S perimeter covers: Setup phase: all the flow from contract and product creation and design to their operational implementation through Services.Implementation phase: all the flow from the partner’s customer identification to the data needed to select the right provider to be sent to the customer.

The related macro-processes concerned are: Customer identification: integration of data and operational process by assistance agents for identifying the customer.Diagnosis of the customer: identifying the customer situation, if he is covered and what are the preferred services to offer the best experience.

The related technical assets are: ICVC: Partner’s customer data repository.Computable Contract: Terms and Conditions modelling for identifying coverage.

Your main responsibilities will be:

Create and drive the vision of Products & Services in line with AXA’s strategic priorities and transmit it to the P&S team, sponsors & stakeholders with enthusiasm and empathy

Work together with sponsors and key stakeholders of P&S (Operations, UW, Legal, Commercial, Transformation & IT teams) on defining the ambition of P&S and the right KPIs to track progress towards automation, standardization, and customer satisfaction

Lead the offer standardization stream in AXA Partners aiming at maximizing efficiency and customer satisfaction by bringing existing initiatives together and leveraging available technology

Steer the Products & Services Global Product Owners towards the maximization of the value of their products and supporting Technological Assets (ICVC, Computable Contacts, Product Studio & the Unique Contract Repository)

Define the P&S Team structure and investment priorities needed to meet the ambition and secure the right budget for it

Support the Products & Services team members to develop their strengths, maximize their productivity and ultimately grow in their careers

Develop and set up the Products & Services governance system globally and locally considering technology and tools, people and skills, processes, and projects.

Be a partner with the Computable Contracts team in AXA GO in building products that are in line with specific AXA Partners needs and strategy and at the same time can drive transformation across the insurance industry

Continuously explore the market for innovations that can be applied to the Products & Services value chain and develop new partnerships when relevant

We are looking for our future Products & Services Product Manager F/M to join AXA Partners.

Context of the Product & Services perimeter:

• P&S perimeter covers: Setup phase: all the flow from contract and product creation and design to their operational implementation through Services. Implementation phase: all the flow from the partner’s customer identification to the data needed to select the right provider to be sent to the customer.
• The related macro-processes concerned are: Customer identification: integration of data and operational process by assistance agents for identifying the customer. Diagnosis of the customer: identifying the customer situation, if he is covered and what are the preferred services to offer the best experience.
• The related technical assets are: ICVC: Partner’s customer data repository. Computable Contract: Terms and Conditions modelling for identifying coverage.

Your main responsibilities will be:

• Create and drive the vision of Products & Services in line with AXA’s strategic priorities and transmit it to the P&S team, sponsors & stakeholders with enthusiasm and empathy
• Work together with sponsors and key stakeholders of P&S (Operations, UW, Legal, Commercial, Transformation & IT teams) on defining the ambition of P&S and the right KPIs to track progress towards automation, standardization, and customer satisfaction
• Lead the offer standardization stream in AXA Partners aiming at maximizing efficiency and customer satisfaction by bringing existing initiatives together and leveraging available technology
• Steer the Products & Services Global Product Owners towards the maximization of the value of their products and supporting Technological Assets (ICVC, Computable Contacts, Product Studio & the Unique Contract Repository)
• Define the P&S Team structure and investment priorities needed to meet the ambition and secure the right budget for it
• Support the Products & Services team members to develop their strengths, maximize their productivity and ultimately grow in their careers
• Develop and set up the Products & Services governance system globally and locally considering technology and tools, people and skills, processes, and projects.
• Be a partner with the Computable Contracts team in AXA GO in building products that are in line with specific AXA Partners needs and strategy and at the same time can drive transformation across the insurance industry
• Continuously explore the market for innovations that can be applied to the Products & Services value chain and develop new partnerships when relevant

We are looking for our future Products & Services Product Manager F/M to join AXA Partners.