Product Owner – Unified Communication and Workspace Management

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Product Owner – Unified Communication and Workspace Management, Clichy

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Job Reference:

365520d7cef0

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Posted:

24.04.2025

Expiry Date:

08.06.2025

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Job Description:

Product Owner – Unified Communication and Workspace Management

Unleash Your Potential at L'Oréal's Beauty Tech!

L'Oréal, present in countries across five continents with significant sales, is the global leader in the beauty industry. With a diverse portfolio of global beauty brands across four divisions, L'Oréal caters to all beauty categories and desires.

Beauty Tech is transforming the industry by leading digital disruption and adapting to new consumer realities. As a champion of Beauty Tech, L'Oréal invents the future of beauty while becoming a future-ready company. The group is expanding its tech teams and continuously growing.

Beauty Tech provides L'Oréal with essential assets to succeed in this new digital landscape, where technology is strategic. The company is committed to recruiting diverse, innovative, skilled, and passionate professionals across various tech domains.

YOUR FUTURE TEAM

Reporting directly to the group CTO, the Modern Workplace domain includes major teams: Digital Workplace Services and Endpoint Services. Unified Communication & Workspace Management is part of the Digital Workplace team.

We are central to L'Oréal's IT strategy, providing global services to the business and end-users. Joining our Digital Workplace team means becoming part of an international community of experts working on exciting projects and services. We collaborate with market leaders to help you grow and gain solid experience. Our goal is to develop you into a recognized expert and future leader to support L'Oréal's digital transformation. Join an ambitious, fun, and dynamic team!

What a day in the life of the Workplace Infrastructure team looks like:

As Product Owner of Unified Communication and Workspace Management, you will be responsible for shaping the future of key Digital Workplace services. Our aim is to evolve our workplace services ecosystem into a comprehensive platform tailored to L'Oréal's needs, facilitating hybrid work, enhancing employee wellbeing, providing measurable KPIs, promoting real-time collaboration, and improving the overall employee experience.

The challenges you will meet:

• Defining and ensuring compliance with group standards for a global company with over 100,000 employees.
• Balancing standardization with regional and business-specific needs across diverse métiers.
• Ensuring security, data privacy, and sustainability requirements are met.

You will be the global point of contact for topics related to Product Management - Unified Communication and Workspace, including:

Main services: Teams chat, Teams Phone, Teams Rooms, Teams App management, Sensors for Offices, Building Operating Systems (BOS).

Primary Tasks:

• Monitor industry trends and technologies, identify opportunities.
• Collaborate with Employee Experience teams to understand internal customer needs.
• Develop deep understanding of user needs, pain points, and use cases to create user-centric features.
• Work with Corporate, Real Estate, and Sustainability teams to understand building needs.
• Stay updated on industry best practices and emerging technologies.

Define the services roadmap:

• Assess and challenge customer requests considering security, privacy, sustainability, and financial aspects.
• Prioritize requests, develop action plans, and communicate with stakeholders.
• Create and maintain the evolution roadmap for each service.

Standardize services:

• Qualify solutions to enrich the service catalog and ensure standards are applied.

Organize with agility:

• Manage backlogs, organize team activities, identify risks, and define mitigation plans.
• Communicate progress, unlock roadblocks, define key contacts, and implement monitoring tools (KPIs, dashboards).
• Promote services effectively and measure success.

WHAT YOU WILL NEED TO SUCCEED!

We seek curious, collaborative, entrepreneurial, strategic thinkers who value innovation and team spirit. If that sounds like you, apply now!

Stand out if you have:

• Several years of experience in similar roles.
• Strong analytical, problem-solving, and simplification skills.
• An innovative mindset with creative solutions.
• Adaptability in complex, changing environments.
• Excellent project management skills and ability to meet tight deadlines.
• Effective communication across management levels and technical/business areas.
• Interpersonal, influencing, and negotiation skills.
• Customer-centric approach and data-driven mindset.
• Empathy, active listening, and conflict resolution skills.
• Flexibility, creativity, leadership, and organizational skills.

Joining L'Oréal means:

• Investing in technology and positioning tech at the core of digital transformation.
• Having a real impact, testing ideas, and innovating.
• Enjoying hybrid work policies, employee discounts, wellness facilities, and more.
• Benefiting from progressive HR policies, mobility programs, training, and employee benefits.
• Being part of a diverse environment that values differences and inclusion.

RECRUITMENT PROCESS

• HR interview
• Interview with the hiring manager
• Interview with the business leader

We look forward to connecting with you!

Learn more about L'Oréal Beauty Tech