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A leading hospitality technology firm in Paris is seeking a Product Owner to enhance guest technology solutions. The ideal candidate has hotel industry experience, is fluent in French and English, and excels in collaboration across teams. This role involves defining product features, managing user experiences, and working in an agile environment. Join us to shape the future of hotel check-in technology.
Description
Product Owner – Hospitality Tech (Paris-based)
Are you passionate about hotels and the technology that powers them? We’re looking for a Product Owner with experience in hospitality or hotel technology to help us improve and expand the guest journey – from mobile and web check-in to on-site kiosks.
You’ll be based at our Paris headquarters, working alongside developers, designers, and leadership to evolve our global self-service platform. With more than 3,000 installations in 25+ countries, Ariane is the world leader in hotel check-in automation – and we’re just getting started.
About the role
Product management sits at the intersection of business, technology, and user experience. Your main focus will be on the Technical Solutions and User Experience, but you need to feel comfortable handling all three aspects of product management when required.
Technology – You don’t need to write code, but you must understand the systems powering our solutions and what it takes to build them.
User experience – it is all about your passion for the optimal user experience at all levels
Business – optimising your product to meet our business goals and maximising return of investment
This hands-on product role focuses on improving and expanding our Allegro v7 product line – the platform behind web, mobile, and kiosk check-ins at leading hotels worldwide.
You’ll be responsible for :
Translating product ideas and customer needs into actionable features
Writing user stories, wireframes, and functional specifications
Supporting the development team during execution
Testing and validating features before release
Creating internal training materials and leading training sessions
Collaborating across departments to keep the product competitive and customer-centric
You will not lead software development – that responsibility lies with our Head of Development – but you will own the product vision and its day-to-day evolution.
You will work in close collaboration with the Chief Product Officer, who will be your direct manager and primary point of coordination for both planning and execution. Our product team is small and hands-on, where everyone contributes actively across tasks. You’ll be part of a tight-knit, cross-functional environment that values initiative, collaboration, and clear communication.
What We’re Looking For
Experience in the hotel industry or hospitality technology (as a hotelier or vendor)
Strong understanding of digital products and guest-facing UX
Based in or willing to relocate to Paris, France
Good communication skills in French ()
Fluent in English (written and spoken)
Also valued
Experience with Figma or similar prototyping / design tools
Interest or background in AI-powered tools or features
Ability to bridge business, tech, and design teams
Natural curiosity, creativity, and strong prioritisation skills
Comfortable working in an agile development environment
Qualifications
2+ years as a product owner, product manager, business analyst, or similar
Background in software, innovation, or hospitality operations
A technical degree is a plus, but not required if offset by experience
Recent graduates with the right profile will be considered
Key responsibilities
Translate product ideas and customer needs into actionable features
Write user stories, wireframes, and functional specifications
Collaborate with developers to clarify functionality and fill gaps during sprints
Test and validate new features before release
Create internal training materials and lead sessions for support, sales, and onboarding
Maintain internal product documentation
Contribute to roadmap planning and product strategy
Support marketing with product-related content and demos
Our tools and environment
Azure DevOps (VSTS) for task management
Aha! for product planning
Figma for UI / UX prototyping
Internal documentation and communication in English
Development teams based in Paris and Pakistan
About the company
Ariane is the world leader in self-check-in technology for the hospitality industry, with nearly 20 years of experience and more than 3,000 hotel installations across 25 countries. Our solutions – including automated kiosks, mobile check-in, and web platforms – help hotels streamline arrivals and departures, improve guest satisfaction, and boost operational efficiency.
Since 2024, Ariane has been part of Jonas Hospitality, a portfolio group within Constellation Software Inc. (via Vertus), one of the world’s leading software companies. This gives us the best of both worlds : the agility of a focused product team and the backing of a global organisation. It opens up exciting new opportunities for collaboration, innovation, and long-term growth within the wider hospitality tech ecosystem.
At Ariane, we operate with an informal, hands-on culture. We value teamwork, initiative, and delivering first-class solutions. Every team member is expected to think independently, stay curious about the industry and emerging technologies, and embrace change and cross-functional collaboration.
Why join us?
By joining us, you’ll have the opportunity to shape the future of hotel check-in and guest technology, working with a lean and international team that values innovation and agility. As part of the global market leader in hotel self-service, your work will have real impact across thousands of properties worldwide. You’ll be part of a collaborative environment where your ideas are heard and where you can continue growing your skills in UX, product ownership, and travel tech.
Ready to join us?
Send your CV and a short cover letter to – we look forward to hearing from you!
Business Unit : Ariane
Scheduled Weekly Hours :
Number of Openings Available :
Worker Type :
Regular
Career Site :
More About Jonas Software :
Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology / Laboratory Information Systems, and Product Licensing industries. Within these vertical markets, Jonas is made up of over 65 distinct brands, which are respected and leaders within their own domain.
Jonas’ vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of ‘Software for Life’ and as an ambassador for technology, product innovation, quality, and customer service.
Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a cross-section of industry experts and technology professionals. Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia New Zealand and Africa. Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the S&P / TSX 60.
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