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A leading luxury goods company in Paris is seeking a Product Manager for Business Intelligence to lead dashboard development and enhance the client experience through data-driven insights. This role involves managing a team and working in an agile environment, focusing on impactful BI solutions and collaboration across various divisions. Candidates should have strong product management experience, proficiency in data visualization tools, and excellent communication skills.
Product Manager Business Intelligence (H/F) page is loaded
At Chanel, the digital transformation of our business model is accelerating, especially within our Europe Regional Digital teams. As Product Manager for Business Intelligence, you will play a pivotal role in the Client Analytics Team, leading the vision and execution of our dashboards and reporting offer across Europe, the Middle East and Swiss markets. You will empower all our divisions—Fashion, Fragrance & Beauty, and Watches & Fine Jewelry—with timely, insightful, and actionable dashboards that enhances every stage of our omni-channel client journey.
Reporting to the Client Analytics Manager, you will lead a squad of Data Analysts BI and Data Engineers, collaborating closely with the Tech Team, the Ad Hoc Analysis squad and the AI squad to ensure a holistic, unified approach to client and digital data. You will work in an agile framework, overseeing the end-to-end lifecycle of dashboard products, from discovery to continuous improvement, and engaging regularly with business stakeholders to ensure our solutions truly drive business value.
Your main missions are, as follows:
Squad Leadership
Product Management
Collaboration
WHAT IMPACT YOU CREATE AT CHANEL
Your work will transform complex client and digital data into intuitive, impactful dashboards and reports that enable every level of the business—from top management to boutique teams—to make informed decisions. By ensuring the right data is available, accessible, and compelling, you will directly support Chanel’s mission to create the most meaningful, elevated client experiences across every channel.
YOU ARE ENERGIZED BY
You thrive on leading multidisciplinary teams and delivering robust, elegant BI products in a fast-paced, agile environment. You enjoy building bridges between technical and business stakeholders, and are motivated by seeing your dashboards empower others to make better decisions. You are passionate about the world of luxury retail, clienteling, and digital transformation, and you constantly seek out new trends and innovations in business intelligence.
WHAT YOU WILL BRING
WHAT CHANEL CAN OFFER YOU
At Chanel, you will develop your product leadership and BI expertise in a dynamic, matrixed environment at the forefront of luxury’s digital evolution. You’ll gain deep exposure to omni-channel business challenges, work closely with top experts in analytics and AI, and see your work drive tangible impact across multiple markets and divisions. You will have the opportunity to grow your technical and leadership skills, while shaping how Chanel leverages data to delight clients and drive innovation.
At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.
Chanel is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations. At present, Chanel employs more than 32,000 people worldwide.
As an independent company, its core values are grounded in:
Exceptional creation and client experience
As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation.
Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people.
Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.