Product Application Specialist

Balluff EMEA; Serris; Sur place; EUR 40 000 - 60 000; Plein temps

Avantages offerts par ce poste

Access to continuous training

Résumé du poste

Balluff EMEA is seeking a Product Application Specialist to support customers in product selections, cross referencing, and live chat assistance. You will perform application tests and document results, helping sales with technical issues. The role requires an electrical engineering background, strong electro-mechanical understanding, excellent communication, and team collaboration.

English at C level is mandatory; other EMEA languages valuable. Experience with SAP and MS Office is preferred.

Qualifications

• Electrical engineering background required.
• Strong electro-technical and mechanical understanding required.
• Excellent communication and conflict resolution skills.

Responsabilités

• Support customers in product selections, cross referencing and during product releases.
• Use cross-selling potentials.

Connaissances

Electrical engineering

Electro-mechanical

Communication skills

Team collaboration

Time management

Detail oriented

English C level

EMEA languages

SAP

Microsoft Office

Formation

Electrical engineering related schools

Outils

SAP

Microsoft Office

Description du poste

Around the world, approximately 3,900 Balluff employees work daily on high-quality sensor, identification and image processing solutions, including network technology and software for all automation requirements. That is why, as a globally positioned family business, we always offer you the best conditions.

Work with us to ensure our customers' success and let's advance innovations together!!

We are looking for passionate team players to start as soon as possible as Product Application Specialist (PAS)

Tasks & Responsibilities:

• Support customers in product selections, cross referencing and in case of product release and phase out
• Use Cross-Selling potentials
• Support sales in technical issues
• Advise customers on the phone (technical and commercial) and as an operator on Live Chat
• Perform application tests and document the results
• 1st level qualification of complaints and processing of goodwill
• Find alternative products concerning delivery time
• Customer consulting for sensor applications
• Provide hotline and ticket-support to customers in the country

Your skills and competencies:

• Electrical engineer related schools
• Excellent electro technical and mechanical understanding.
• Very strong communication and conflict solving skills
• Ability to work collaboratively in a team environment.
• Detail-oriented with strong organizational and time management skills.
• English C level is mandatory, any other EMEA language will be highly valuated.
• Experience using SAP and Microsoft Office will be highly valuated.

What we offer:

• Access to continuous training

You want to make a difference with us?

Then we look forward to receiving your application!