Process Leader F/M

ICAPE Group; Fontenay-aux-Roses; Hybride; EUR 50 000 - 70 000; Plein temps

Résumé du poste

ICAPE Group, leader européen des cartes de circuits imprimés et des pièces électro-mécaniques, recherche un Leader Process pour optimiser les processus SAP et Eshop. Vous aurez la responsabilité de garantir l'excellence opérationnelle, l'expérience utilisateur et l'amélioration continue tout en formant des équipes. Cette opportunité dynamique s'inscrit dans un environnement collaboratif international, offrant de belles perspectives de promotion et des projets stimulants.

Prestations

Projets stimulants dans une équipe dynamique et internationale

Grandes opportunités de promotion interne

Qualifications

• Minimum 5 ans d'expérience dans l'optimisation des processus ou systèmes SAP.
• Maîtrise des flux opérationnels SAP et systèmes de commerce digital.
• Anglais et français professionnels exigés.

Responsabilités

• Diriger des projets liés à SAP et optimiser la plateforme Eshop.
• Collaboration avec des consultants SAP pour résoudre des problèmes.
• Développer des rapports automatisés intégrés avec WEBI.

Connaissances

Optimisation des processus

SAP

Conception et expérience utilisateur

Gestion de projet

Analyse des performances

Communication

Formation

Diplôme en Gestion des Procédés, Systèmes d'Information ou domaine similaire

Outils

WEBI

Excel

Power BI

Description du poste

To strengthen our team, we are looking for an experienced Leader Process (F/M) to join our Head Office in Fontenay-aux-Roses (92).
You will be responsible for driving process excellence across our SAP and Eshop platforms, ensuring operational efficiency, user satisfaction, and continuous improvement through collaboration, innovation, and strategic oversight.

RESPONSIBILITIES

1.SAP Process Leadership

• Oversee SAP-related projects and ensure alignment with business needs.
• Test and validate SAP developments and enhancements.
• Understand and map operational business flows within SAP.
• Provide user support and troubleshoot SAP issues.
• Collaborate with SAP consultants to resolve problems and implement improvements.
• Create and maintain process documentation.
• Lead training sessions and communicate SAP updates across teams.

2. ESHOP Optimization

• Drive continuous improvement of the Eshop platform in terms of functionality and performance.
• Enhance user experience through design and usability improvements.
• Develop automated reporting integrated with WEBI (KPIs: RFQ count, new part numbers, conversion rate, delivery performance, sales turnover, margin, etc.).
• Streamline Eshop-related processes for efficiency.
• Lead and contribute to strategic Eshop projects.
• Organize training and communication initiatives on Eshop updates for internal teams.

QUALIFICATIONS

• Degree in Business Process Management, Information Systems, or related field.
• Minimum 5 years of experience in process optimization, SAP, or digital platforms.
• Strong understanding of SAP operational flows and digital commerce systems.
• Proficiency in reporting tools (e.g., WEBI, Excel, Power BI).
• Excellent communication and training skills.
• Analytical mindset with a focus on KPIs and performance metrics.
• Project management experience and ability to lead cross-functional initiatives.
• Fluent in professional English and French.

What ICAPE GROUP can offer:

• Challenging projects in dynamic collaborative and internartional team
• Great promotional opportunities. We encourage internal promotion, whenever possible

SALARY

• Based on profile and experience: show us what you can do!

POSITION

• Permanent contract, full time
• Position open to disabled workers

LOCATION

• Remote flexibility offered

ICAPE Group is offering you an amazing opportunity to join a well-established and growing international company with knowledge in both services and technology.

We are the European leader for Printed Circuits Boards and custom-made electro-mechanical parts. In more than +60 countries, +3650 customers trust the quality services we offer.

We are headquartered in Paris area, France, but we have 34 subsidiaries in Europe, Asia, North & South America staffed with 650 skilled employees.