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Oracle Health Government Services seeks a Principal Consultant - Radiology to join our VA Critical Support Team. You will work with Operations, Support, and VA stakeholders to resolve complex issues affecting end users in post-implementation environments, applying Oracle Health (Cerner Millennium) knowledge and healthcare workflows.
Responsibilities include deploying to live client sites, designing effective solutions, contributing to SOWs and staffing plans, and presenting outcomes to technical
Oracle Health Government Services is seeking a skilled Principal Consultant - Radiology to join our VA Critical Support Team within a mission-driven organization. In this role, you will be responsible for working directly with Operations, Support teams, and VA stakeholders to resolve complex, persistent issues impacting end users within post-implementation client environments. The ideal candidate will have expert knowledge of Oracle Health (Cerner Millennium) solutions, system design and build, implementation, and workflow alignment, along with the ability to operate independently in highly complex and regulated environments. You will be deployed to client sites to assess workflows, identify root causes, and drive resolution, while collaborating with cross-functional teams and leadership to ensure successful outcomes.
Partner with Operations, Support teams, and VA stakeholders to proactively identify, troubleshoot, and resolve complex system and workflow issues
Deploy to live client sites to assess workflows, ensure adherence to approved processes, and drive resolution of critical issues
Apply Oracle methodologies, leading practices, and industry expertise to design and implement effective business solutions
Support event-driven methodology activities by contributing subject matter expertise and collaborating with technical, clinical, and operational teams to drive issue resolution and process improvement
Influence customer leadership to support adoption of solutions and facilitate resolution of persistent end-user challenges
Contribute to statements of work (SOWs), work breakdown structures, and staffing plans
Present and demonstrate solutions to both technical and non-technical stakeholders
Lead or support solution design efforts, ensuring high-quality, integrated outcomes across systems
Maintain up-to-date knowledge of Oracle Health solutions and relevant industry best practices
Expert knowledge of Oracle Health (Cerner Millennium) solutions, healthcare workflows, system build, implementation, and workflow alignment
Ability to independently solve complex problems and drive issue resolution in post-implementation client environments
Strong communication and stakeholder management skills, with the ability to influence leadership
Experience working across cross-functional teams in high-pressure, fast-paced environments
Manage ambiguity and navigate complex challenges with a solution-oriented mindset while maintaining a high level of professionalism and customer focus
Strong consulting experience supporting Radiology workflows, imaging operations, PACS, RIS, and clinical integration processes in healthcare environments.
Experience with Oracle (Cerner) RadNet required.
Bachelor’s degree or equivalent experience
6–8 years of relevant experience, including 3–4 years of consulting experience preferred
Proven experience in healthcare IT consulting, implementation, or support roles
Experience supporting federal clients (VA/DoD) strongly preferred
Required travel up to 50%
US Citizenship required with the ability to obtain and maintain a government security clearance
Expert knowledge of Oracle Health (Cerner Millennium) solutions, healthcare workflows, system build, implementation, and workflow alignment
Ability to independently solve complex problems and drive issue resolution in post-implementation client environments
Strong communication and stakeholder management skills, with the ability to influence leadership
Experience working across cross-functional teams in high-pressure, fast-paced environments
Manage ambiguity and navigate complex challenges with a solution-oriented mindset while maintaining a high level of professionalism and customer focus
Strong consulting experience supporting Radiology workflows, imaging operations, PACS, RIS, and clinical integration processes in healthcare environments.
Experience with Oracle (Cerner) RadNet required.
Bachelor’s degree or equivalent experience
6–8 years of relevant experience, including 3–4 years of consulting experience preferred
Proven experience in healthcare IT consulting, implementation, or support roles
Experience supporting federal clients (VA/DoD) strongly preferred
Required travel up to 50%
US Citizenship required with the ability to obtain and maintain a government security clearance