Premium Beauty Client Advisor

Officina Profumo-Farmaceutica di Santa Maria Novella; Paris; On-site; EUR 32,000 - 48,000; Full time

Job summary

Officina Profumo-Farmaceutica di Santa Maria Novella in Paris seeks a Client Advisor to deliver a luxurious shopping experience, uphold brand heritage, and drive personal and store sales targets. You will provide expert product knowledge, nurture client relationships, and support store operations with a collaborative approach.

The role requires fluent English and French, 2+ years in luxury retail or beauty, excellent communication, and a flexible schedule including evenings and weekends.

Qualifications

• Fluent in English and French
• Experience in luxury retail or beauty is preferred
• Strong written and verbal communication skills
• Able to work in a fast-paced environment
• Proven ability to build enduring client relationships
• Flexible schedule including evenings, weekends, and holidays

Responsibilities

• Achieve personal and store sales targets monthly and annually
• Provide outstanding customer service and in-depth product knowledge
• Uplift the client experience through brand heritage and loyalty programs
• Cross-sell across product ranges while maintaining service standards
• Engage with clients using CRM tools to tailor future contact
• Collaborate with colleagues to deliver a consistently superior store experience
• Follow security and store procedures and maintain presentation per guidelines

Skills

English fluency

French fluency

Luxury retail experience

Customer service excellence

Relationship building

Job description

Officina Profumo-Farmaceutica di Santa Maria Novella in Paris seeks a Client Advisor to deliver a luxurious shopping experience, uphold brand heritage, and drive personal and store sales targets. You will provide expert product knowledge, nurture client relationships, and support store operations with a collaborative approach.

The role requires fluent English and French, 2+ years in luxury retail or beauty, excellent communication, and a flexible schedule including evenings and weekends.