Client Advisor - Luxury Brand, Clienteling & Sales (Paris)

Sabceducation; Paris; Hybride; EUR 35 000 - 50 000; Plein temps

Résumé du poste

Maison Valentino in Paris is seeking a client-focused Sales Advisor to drive boutique performance and deliver the Valentino Client experience from preparation to retention. You will collaborate with a dynamic team in a fast-paced luxury retail environment, upholding perfect presentation and exceptional customer care.

You will master product knowledge, engage clients across walk-ins and appointments, and use company tools to manage stock, after-sales service, and data-driven insights.

Qualifications

• Targets-driven selling to meet personal and store KPI
• Development and retention of existing clients via clienteling
• Deep product knowledge and compelling storytelling of Valentino creations
• Compliance with store operations and stock management processes
• Data collection and use of client insights to inform sales strategies

Responsabilités

• Meet individual sales targets and contribute to store objectives.
• Drive KPI achievement through client engagement and cross-selling.
• Develop and retain client base via personalized engagement across channels.
• Master operations guidelines and ensure accurate stock management and after-sales support.
• Utilize company tools (Smart XP, PRISM, SAP) to streamline processes.

Connaissances

Sales targets

Clienteling

Product storytelling

Operational efficiency

Data insights

Outils

Smart XP

MY-V XP

PRISM

SAP

Training App

After Sales App

Description du poste

Maison Valentino in Paris is seeking a client-focused Sales Advisor to drive boutique performance and deliver the Valentino Client experience from preparation to retention. You will collaborate with a dynamic team in a fast-paced luxury retail environment, upholding perfect presentation and exceptional customer care.

You will master product knowledge, engage clients across walk-ins and appointments, and use company tools to manage stock, after-sales service, and data-driven insights.