Pre-sales Expert - Digital Trust for Organizations H/F

IN Groupe; Paris; Sur place; EUR 65 000 - 90 000; Plein temps

Résumé du poste

IN Groupe seeks a Pre‑sales Expert specialized in Smart ID solutions (IDM, DA, Smart Clients) to guide Regions during pre‑sales. You will analyze customer needs, define architecture, and coordinate multi‑team contributions to craft technically solid, competitive proposals.

With 3–5+ years in technical pre‑sales or related roles, you will lead product demonstrations, support costing, and ensure alignment with the Smart ID portfolio while engaging stakeholders across R&D, Digital Factory, and

Qualifications

• Master’s degree or equivalent in Engineering, Science, Business, or a related field.
• 3–5+ years in technical pre‑sales, solution architecture, systems engineering, or similar customer‑facing technical role.
• Strong knowledge of pre‑sales processes and solution definition.
• Experience in solution architecture and systems engineering.
• Ability to translate customer needs into technical solutions and coordinate activities across teams.

Responsabilités

• Act as the main technical contact for Regions requiring Smart ID expertise during the pre‑sales process.
• Analyze customer requirements and recommend the most appropriate technical solution.
• Support the definition of solution architecture and ensure alignment with the Smart ID portfolio.
• Coordinate technical contributions across Regions, R&D, Digital Factory, and other functions.
• Define and coordinate customer demonstrations and support bid presentations.

Connaissances

Pre-sales experience

Solution architecture

Systems engineering

Cross-functional coordination

Customer facing

Smart ID knowledge

Formation

Master’s degree or equivalent

Description du poste

ENGLISH VERSION

A specialist in identity, secure transactions, and digital services, IN Groupe is the global leader in secure identity and trust services. Every day, our 4,000 employees across 40 countries work to ensure that everyone has access to a reliable and secure identity, both in the physical and digital worlds. With our solutions and our international network of 10 R&D centers, we support governments and businesses in more than 130 countries.

Joining IN Groupe means helping to shape the future of the identity and secure transaction market. Become part of our international teams — driven by innovation and proud to design solutions that make life easier and protect personal data for millions of people around the world.

The Pre‑sales Expert acts as the technical reference and focal point for Regions whenever specialized expertise is required during the pre‑sales process.

The role supports Regions in identifying and defining the best technical solutions for customer opportunities by providing solution expertise, supporting content development leveraging standard descriptions provided by Product Managers & Solutions Owners, and coordinating technical contributions across internal stakeholders. Acting as the interface between Regions, R&D, the Digital Factory, Purchasing, Document Costing, and other P&S/L functions, the Pre‑sales Expert ensures strong alignment between customer requirements and solution capabilities while helping develop competitive, technically sound, and commercially viable proposals.

The Pre‑sales Expert coordinates solution quotations with the Digital Factory, Purchasing, or Document Costing teams, defines and coordinates customer demonstrations, and supports offer submissions and customer bid presentations. By providing technical support throughout the pre‑sales cycle—from solution definition and proposal creation to costing, demonstrations, and customer engagements—the role contributes to improving proposal quality, increasing customer confidence, and supporting business growth.

This position is specific to presales for Smart ID solutions, IDM, DA, and Smart Clients but could be expanded to similar and next generation products.

Main missions:

Technical Pre-sales Support and Solution Definition

• Act as the main technical contact for Regions requiring Smart ID expertise during the pre‑sales process.
• Analyze customer requirements and recommend the most appropriate technical solution.
• Support the definition of solution architecture and ensure alignment with the Smart ID product portfolio.
• Expected Results: High‑quality technical proposals that meet customer requirements and are aligned with the Smart ID portfolio.

Cross‑functional Collaboration

• Act as the interface between Regions and internal stakeholders, including R&D, the Digital Factory, and other P&S/L functions.
• Coordinate the technical contributions required throughout the pre‑sales process.
• Expected Results: Effective collaboration, timely technical support, and efficient coordination throughout the pre‑sales process.

Customer Engagement and Demonstrations

• Define and coordinate product demonstrations tailored to customer needs.
• Provide technical support during customer meetings, workshops, and bid presentations.
• Help customers understand the value and capabilities of the Smart ID solutions.
• Expected Results: Successful customer demonstrations, increased confidence in the proposed solutions, and stronger support for business opportunities

Profile:

• Master’s degree or equivalent in Engineering, Science, Business, or a related field.
• Proven experience (typically 3–5+ years) in technical pre‑sales, solution architecture, systems engineering, or a similar customer‑facing technical role.
• Strong knowledge of pre‑sales processes and solution definition.
• Experience in solution architecture and systems engineering.
• Ability to understand customer needs and translate them into technical solutions.
• Experience coordinating technical activities across multiple teams.
• Knowledge of Smart ID, DA, authentication, PKI, or related technologies is an advantage.