Power Systems Technical Communicator

Energy Jobline ATTB; Île-de-France; Sur place; EUR 79 000 - 101 000; Plein temps

Avantages offerts par ce poste

Medical/dental/vision insurance

401(k) with company match

Holidays & PTO

Company laptop, cell phone & vehicle

Résumé du poste

H.O. Penn Machinery is seeking a Technical Communicator – Power Systems to support technicians and managers across multiple branches. You will help diagnose Electric Power problems and provide proactive solutions, track issues, and liaise with Caterpillar and vendors.

The role requires strong communication skills and experience delivering technical training, with a focus on safety and reliability in power systems operations.

Qualifications

• 5+ years of experience in Electric Power, diesel engines, or power systems service.
• Advanced knowledge of Caterpillar engines, generators, controls, and related EPG products.
• Proficiency with CAT ET, SIS, and other diagnostic software applications.
• Strong troubleshooting and problem-solving for complex equipment issues.
• Excellent verbal and written communication with technicians, customers, management, OEMs and vendors.
• Experience delivering technical training on product, safety, and diagnostics.
• Ability to build cross-department relationships and liaise with OEM representatives and vendors.

Responsabilités

• Provide technical assistance to support technicians, supervisors, and managers to troubleshoot EPG problems with pro-active resolutions.
• Effectively track, document and communicate product problems and resolutions.
• Work with technicians, supervisors, and managers to troubleshoot product problems.
• Act as a liaison between technicians, supervisors, managers, Caterpillar factory and other vendor personnel.
• Provide backup to other Technical Communicators, as needed.
• Provide technical assistance with EPG processes and projects that contribute to growth and development.
• Develop relationships with Power Systems groups to provide technical assistance.
• Provide technical assistance with special projects.
• Assist with training/tooling needs communication.

Connaissances

EPG experience

Diesel engines

Power systems

CAT ET

SIS

Troubleshooting

Technical communication

Training delivery

Outils

CAT ET

SIS

Description du poste

H.O. Penn Machinery is seeking a Technical Communicator – Power Systems to support technicians and managers across multiple branches. You will help diagnose Electric Power problems and provide proactive solutions, track issues, and liaise with Caterpillar and vendors.

The role requires strong communication skills and experience delivering technical training, with a focus on safety and reliability in power systems operations.