Politics & Government Assistant for Social Media - Italian speaker

TP Infinity; Paris; Sur place; EUR 30 000 - 40 000; Plein temps

Résumé du poste

TP Infinity is seeking a Customer Expert to join their TOP Team in Paris. The role involves managing customer inquiries and providing exceptional service while handling sensitive information. Candidates should possess strong English skills and a proactive attitude, contributing to a diverse and inclusive workplace.

Prestations

Long-term contract

Employee fund

Volunteer programs

Career plan

Life insurance coverage

Qualifications

• 90% and up English level required.
• Enjoys helping others and solving situations.
• Proactive, responsible, and empathetic.

Responsabilités

• Manage and respond to customer inquiries via different channels.
• Handle sensitive customer data with utmost care.
• Engage customers with a friendly touch.

Connaissances

Empathy

Listening

Proactivity

Problem Solving

Description du poste

You're the player we're missing on this TOP Team!

We're looking for a Customer Expert. You will manage and respond to customer inquiries via different channels, providing exceptional customer service by being a good listener and addressing customer needs effectively. You must handle sensitive and confidential customer information with the utmost care while staying consistently informed about our client’s products, services, and promotions.

What You’ll Be Doing

1. Keep every customer engaged with a direct and friendly touch.
2. Boost the client's business by showcasing their products and services.
3. Handle sensitive customer data with utmost care and confidentiality.

The TOP Team Is Looking For Someone Who

1. Has a 90% and up English level.
2. Enjoys helping others and solving situations with a positive attitude.
3. Is proactive, responsible, empathetic, and a good listener.

Let’s Talk About Benefits

1. Long-term contract.
2. Employee fund.
3. Volunteer programs.
4. Career plan.
5. Life insurance coverage.

This Is What Sets Us Apart

We are the expert team in digital business services, with a presence in 100 countries and providing services in 170. We connect the world and its diverse cultures in +300 languages and dialects. Certified by Great Place To Work as one of the best workplaces in the country and the world, we continue to lead the way in innovation, always going beyond.

At TP, we champion diversity, equity, and inclusion in every connection. We value the unique perspectives and identities of our clients and team members and foster an inclusive culture where all voices are heard, valued, and respected. Our commitment to diversity strengthens our connections, drives meaningful impact, and builds a more equitable world.

Make a difference with the TOP Team!