Plasma Services Consultant (Oklahoma City/Tulsa)

Fresenius Kabi; France; Presencial; EUR 67 000 - 76 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

401(k) with company contributions

Paid vacation, holidays, and personal 

Wellness program

Employee assistance program

Health benefits (medical, prescription

Dental and vision

Resumo da oferta

Fresenius Kabi seeks a technically proficient professional to provide product and sales support for customers across an assigned territory. You will act as a key liaison, train plasma-related products, and lead process-improvement initiatives with customer centers.

The role requires 3+ years in Biologics/Plasma, strong communication, and travel up to 75%. You will train operators, support field troubleshooting, and collaborate with sales to drive new product adoption.

Qualificações

• Bachelor’s degree preferred.
• Minimum 3 years’ leadership experience in Biologics or Plasma.
• Strong written and verbal communication skills.
• Proficient with Microsoft Word, Excel, and OneDrive.
• Willingness to travel extensively (75%+).
• Valid Driver's License required.
• Ability to lift up to 60 lbs and stand for long periods.
• Ability to manage multiple projects simultaneously.
• Knowledge of Plasma and Blood Bank industries; regulatory environment.

Responsabilidades

• Manage customer accounts within an assigned territory.
• Use DMAIC principles to improve customer operations.
• Provide on-call consulting and troubleshooting on Plasma Support line.
• Provide product and technical leadership and sales support.
• Train customers in using Fresenius Kabi products.
• Conduct training for instrument operators and periodic re-trainings.
• Provide technical training to self-service customers in classroom setting.
• Collaborate with sales and marketing to launch new products and drive acceptance.
• Support customers in troubleshooting and mechanical skills in the field.
• Assist Account Management consultants with national accounts.
• Provide input on offerings to be value-added.
• Act as a consultant to plasma center managers showing best practices.
• Install plasmapheresis devices and support new customers; may be 20%+ of role.
• Ensure compliance with Health, Safety, Environment, Energy, and Quality Management Systems.

Conhecimentos

Leadership

Communication skills

Travel readiness

Customer training

Instrumentation troubleshooting

Problem solving

Formação académica

Bachelor's degree

Ferramentas

Microsoft Word

Microsoft Excel

OneDrive

Descrição da oferta de emprego

Job Summary

This position is responsible for providing technical and operator l product and sales support for customer organizations within an assigned territory in US. Act as key customer liaison and consultant managing both customer and company needs. Assist in process and operational improvements within a customer center and ensures that customers are properly trained in the use of our products and the repair of instrumentation.

Salary Range: $75,000-$85,000 based on experience

• Final pay determinations will depend on various factors, including, but not limited to experience level, education, knowledge, skills, and abilities.
• Our benefits and programs are comprehensive and thoughtfully crafted to ensure our colleagues live healthy lives and have support when it matters most. Benefits offered include a 401(k) plan with company contributions, paid vacation, holiday and personal days, employee assistance program, and health benefits to include medical, prescription drug, dental and vision coverage.

Applicants must be authorized to work for ANY employer in the United States. Fresenius Kabi is unable to sponsor or take over sponsorship of an employment visa either now or in the future.

Responsibilities

• Management of customer accounts within an assigned territory.
• Utilize consulting and DMAIC principles to support customer operations and efficiencies.
• Provide on-call consulting and troubleshooting services on the Plasma Support line.
• Provide product and technical leadership as well as sales support for customers within an assigned territory.
• Train customers in the proper use of Fresenius Kabi products.
• Conduct training classes for instrument operators; and perform periodic assessments and re-trainings as necessary.
• Conduct technical training to self-service customer in a classroom setting.
• Work with sales and marketing to develop and launch new products and drive product acceptance and sales within assigned customer base.
• Work one-on-one with customers in the field to support their troubleshooting and mechanical skills.
• Assist the Account Management consultants in managing national account responsibilities.
• Provide input regarding product and services offerings to assure they are viewed as value added to our customers.
• Act as a consultant to the plasma center managers by helping to show best demonstrated practices within the industry
• Installation of plasmapheresis devices and support of new customers; can be greater than 20% of functional role.
• All employees are responsible for ensuring the compliance to company documents, programs and activities related to the Health, Safety, Environment, Energy, and Quality Management System(s), as per your roles and responsibilities

Requirements

• Bachelor’s degree preferred.
• A minimum of 3 years’ Experience working in a leadership position in Biologics or Plasma.
• Strong written and verbal communication skills.
• Effectively able to utilize Microsoft applications (Word, Excel, One Drive).
• Ability to travel extensively, greater than 75%.
• Must have a Valid Drivers License
• Ability to lift 60 lbs.
• Ability to stand for long periods of time.
• Ability to balance multiple projects at the same time.
• Ability to troubleshoot and problem-solve electrical instrumentation.
• Ability to educate others.
• Overall knowledge and understanding of the Plasma and Blood Bank industries.
• Overall knowledge of the Regulatory and Quality environment in the Plasma and Blood Bank industries.

• The Company’s primary business language is English. The successful candidate must be able to effectively speak, read, write, and understand English to perform the essential functions of the position, including independently understanding policies, procedures, training materials, and workplace communications written in English due to our heavily regulated work environment.

Additional Information

We offer an excellent salary and benefits package including medical, dental and vision coverage, as well as life insurance, disability,401K with company contribution, andwellness program.

Please note that joining our team does not create a guaranteed or permanent employment arrangement. All employment is at‑will, meaning both the employee and Fresenius Kabi have the right to end the employment relationship at any time, in accordance with applicable federal and state laws.

Fresenius Kabi is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, immigration status, disabilities, or protected veteran status.