Planning and Customer Care Manager

TN France; Cornimont; Sur place; EUR 40 000 - 70 000; Plein temps

Résumé du poste

An established industry player is seeking a Planning and Customer Care Manager to oversee logistics activities in a dynamic environment. This role involves close collaboration with sales teams and customers, ensuring efficient production planning and supply chain management. You will be instrumental in defining forecasts, optimizing inventory levels, and managing a dedicated team. If you have a solid background in similar roles and thrive in a multinational setting, this opportunity offers a chance to make a significant impact on business development and customer satisfaction.

Qualifications

• Solid experience in logistics and supply chain roles.
• Fluency in both English and French is essential.

Responsabilités

• Coordinate logistics activities and collaborate with sales teams.
• Manage production capacity and optimize inventory levels.
• Lead a team covering all supply chain activities.

Connaissances

Logistics Coordination

Production Planning

Supply Chain Management

Team Management

Forecasting

Inventory Management

Customer Satisfaction

Fluency in English

Fluency in French

Description du poste

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Planning and Customer Care Manager, Cornimont

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Client:

Location:

Job Category:

Customer Service

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EU work permit required:

Yes

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Job Reference:

8b389ef32360

Job Views:

1

Posted:

29.04.2025

Expiry Date:

13.06.2025

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Job Description:

About your role

• Your main mission will be coordinating all the logistics activities aligned with the production needs, ensuring close collaboration with the sales teams and customers.
• You will evaluate and update the production capacity together with the Production team and Production Manager.
• You will be a key player in defining forecasts related to markets, customer satisfaction, and business development in new markets.
• You will optimize demand and real-time stock levels, including finished and semi-finished products.
• You will finalize accurate forecasts for managing inventory levels, aligning supply chain plans, anticipating demand, and planning orders.
• You will manage a team of technicians and operators covering all supply chain activities at our site.
• Your role includes defining transportation, monitoring incoterms, and supervising customer operations.
• You will manage the Planning, Procurement, and Warehouse teams based on the current organization.
• You will develop in an international environment, interacting with employees within the Business Unit, the group, and with international customers and suppliers.

About you

• You have solid experience in similar roles.
• You have worked in a multinational organization.
• Experience managing production planning or supply chain teams is required for success in this role.
• You are fluent in English and French.

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