Performance Delivery Manager (M/F)

TGW Group; Créteil; Sur place; EUR 90 000 - 120 000; Plein temps

Résumé du poste

TGW Logistics is seeking a PDO Manager to join its Performance Delivery Office (PDO). You will partner with senior leaders across Customer Units and functions to embed the PDO Framework, strengthen execution discipline, and drive accountability across Programs, Streams and Projects.

In this role you will enable TGW to execute strategy as a system, creating visibility, managing dependencies, and helping teams consistently deliver on their goals. 20% travel is required.

Qualifications

• Travel 20% is required for the role.
• Proven experience in strategy execution, program or project management, ideally in a complex, cross-functional environment.
• Successfully delivered internal projects; project management skills.
• Strong understanding of performance management, KPI systems and governance structures.
• Practical experience with delivery and improvement methodologies (e.g. PDCA, Agile, DMAIC).
• Excellent interpersonal skills, may also have a certification in coaching.
• Able to manage own workload and support teams with differing maturity in delivering internal projects.

Responsabilités

• Mentor Sponsors and Leads in applying the PDO methodology and guide them in defining leading and lagging performance indicators.
• Collaborate with Sponsors and Leads, develop agenda and moderate workshops to support Discovery sessions, goal-setting, milestone planning and lessons learned.
• Actively strengthen the organisation’s delivery maturity and execution capability.
• Maintain and evolve the PDO framework, templates and guidance and integrate proven practices (e.g. PDCA, DMAIC, 12-week milestone planning).
• Capture learning from delivery and feed it back into PDO standards.
• Track delivery progress against milestones, outcomes and KPIs.
• Surface delivery risks, capacity constraints and dependencies, and facilitate/moderate fact-based escalation.
• Prepare clear, concise performance insights for the Head of PDO and senior leadership in order to be able to make the necessary decision.

Connaissances

Strategy execution

Program management

Performance management

Delivery methodologies

Coaching certification

Workload management

Description du poste

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• Participation in an agile team, latitude, clear objectives and regular feedback
• Wide variety of tasks and room for creativity
• Responsibility in a successful international company with a strong focus on culture and values
• A reliable and stable employer based on the philosophy "Focusing on People Learning and Growing"
• Exciting, international projects for renowned customers
• Support in reconciling work and family life (flexible working hours, home office, etc.)

Job Introduction

This role is a unique opportunity to join TGW’s newly established Performance Delivery Office (PDO) and play a pivotal role in turning strategic commitments into measurable business outcomes. As a PDO Manager, you will partner with senior leaders across Customer Units and functions to embed the PDO Framework, strengthen execution discipline, and drive accountability across Programs, Streams and Projects.

At the heart of this role is enabling TGW to execute strategy as a system, creating visibility, managing dependencies, and helping teams consistently deliver on their goals.

WHAT YOU’LL BE HANDLING

• Mentor Sponsors and Leads in applying the PDO methodology and guide them in defining leading and lagging performance indicators
• Collaborating with Sponsors and Leads, develop agenda and moderate workshops to support Discovery sessions, goal-setting, milestone planning and lessons learned
• Actively strengthen the organisation’s deliverymaturity and execution capability
• Maintain and evolve the PDO framework, templates and guidance and integrate proven practices (e.g. PDCA, DMAIC, 12-week milestone planning) in a practical, outcome focused way
• Capture learning from delivery and feed it back into PDO standards
• Track delivery progress against milestones, outcomes and KPIs.
• Surface delivery risks, capacity constraints and dependencies, and facilitate/moderate fact-based escalation
• Prepare clear, concise performance insights for the Head of PDO and senior leadership in order to be able to make the necessary decision

WHAT YOU’LL NEED

• 20% Travel is required for the role
• Proven experience in strategy execution, program or project management, ideally in a complex, cross-functional environment
• Successfully delivered internal projects; project management skills
• Strong understanding of performance management, KPI systems and governance structures.
• Practical experience with delivery and improvement methodologies (e.g. PDCA, Agile, DMAIC)
• Excellent interpersonal skills, may also have a certification in coaching
• Able to manage own workload and work and support teams and individuals with differing maturity in delivering internal projects

About Us

Founded over 50 years ago, TGW Logistics is a global systems integrator specialising in automated intralogistics solutions - conveyor systems, sortation systems, automated storage and retrieval systems (AS/RS), and palletising equipment - serving leading players in e-commerce, retail distribution, and manufacturing.
With more than 4,500 employees worldwide and continuous growth, TGW reinvests the majority of its profits into its people and the technologies of tomorrow.