Performance Delivery Manager (M/F) (M/F/D)*

TGW Logistics; Créteil; Sur place; EUR 85 000 - 120 000; Plein temps

Avantages offerts par ce poste

Flexible working hours

Home office

Résumé du poste

TGW Logistics is establishing a Performance Delivery Office and seeking a PDO Manager to partner with senior leaders to embed the PDO framework and drive accountability across programs, streams and projects.

The role focuses on turning strategic commitments into measurable outcomes, creating visibility, managing dependencies, and enabling teams to consistently deliver on goals.

Qualifications

• Proven experience in strategy execution, program or project management in cross-functional environments.
• Delivered internal projects with strong project management skills.
• Strong understanding of performance management, KPI systems and governance structures.
• Delivery and improvement methodologies experience (PDCA, Agile, DMAIC).

Responsabilités

• Mentor Sponsors and Leads in applying the PDO methodology and guide them in defining leading and lagging performance indicators.
• Develop agenda and moderate workshops to support Discovery sessions, goal-setting, milestone planning and lessons learned.
• Strengthen delivery maturity and execution capability across the organisation.
• Maintain and evolve the PDO framework, templates and guidance and integrate proven practices in a practical, outcome-focused way.
• Track delivery progress against milestones, outcomes and KPIs.
• Surface delivery risks, capacity constraints and dependencies, and facilitate escalation.
• Prepare clear, concise performance insights for the Head of PDO and senior leadership for decision making.

Connaissances

Strategy execution

Program management

Project management

Delivery governance

KPI systems

Agile

DMAIC

PDCA

Coaching

Stakeholder management

Description du poste

This role is a unique opportunity to join TGW’s newly established Performance Delivery Office (PDO) and play a pivotal role in turning strategic commitments into measurable business outcomes. As a PDO Manager, you will partner with senior leaders across Customer Units and functions to embed the PDO Framework, strengthen execution discipline, and drive accountability across Programs, Streams and Projects. At the heart of this role is enabling TGW to execute strategy as a system, creating visibility, managing dependencies, and helping teams consistently deliver on their goals.

What you'll be handling:

• Mentor Sponsors and Leads in applying the PDO methodology and guide them in defining leading and lagging performance indicators
• Collaborating with Sponsors and Leads, develop agenda and moderate workshops to support Discovery sessions, goal-setting, milestone planning and lessons learned
• Actively strengthen the organisation’s delivery maturity and execution capability
• Maintain and evolve the PDO framework, templates and guidance and integrate proven practices (e.g. PDCA, DMAIC, 12-week milestone planning) in a practical, outcome focused way
• Capture learning from delivery and feed it back into PDO standardsTrack delivery progress against milestones, outcomes and KPIs.
• Surface delivery risks, capacity constraints and dependencies, and facilitate/moderate fact-based escalation
• Prepare clear, concise performance insights for the Head of PDO and senior leadership in order to be able to make the necessary decision

What you'll need:

• 20% Travel is required for the role
• Proven experience in strategy execution, program or project management, ideally in a complex, cross-functional environment
• Successfully delivered internal projects; project management skills
• Strong understanding of performance management, KPI systems and governance structures.
• Practical experience with delivery and improvement methodologies (e.g. PDCA, Agile, DMAIC)
• Excellent interpersonal skills, may also have a certification in coaching
• Able to manage own workload and work and support teams and individuals with differing maturity in delivering internal projects

What you'll receive:

• Participation in an agile team, latitude, clear objectives and regular feedback
• Wide variety of tasks and room for creativity
• Responsibility in a successful international company with a strong focus on culture and values
• A reliable and stable employer based on the philosophy "Focusing on People Learning and Growing"
• Exciting, international projects for renowned customers
• Support in reconciling work and family life (flexible working hours, home office, etc.)

TGW is an employer that promotes equal opportunities. We invite everybody interested in this job to apply.