People Operations & Payroll Assistant

SumUp; Paris; On-site; EUR 17,000 - 22,000; Part time

Job summary

SumUp Inc. is seeking a People Operations & Payroll Assistant in France. This working student role focuses on payroll support, HR administration, and employee data maintenance.

You will help ensure timely payroll processes, maintain contracts, and respond to employee inquiries with accuracy. The position offers hands-on experience in HR operations within a fast-moving, global company. Fluency in French and English, attention to detail, and reliability are essential, with daily tasks managed in

Qualifications

• Fluent in French and English with strong written and verbal communication.
• Currently studying or recently graduated in HR, business/related field.
• Excellent data accuracy and ability to handle confidential information.
• Basic Excel/Google Sheets skills for structured data handling.

Responsibilities

• Payroll support: collect and organise payroll input data ahead of monthly deadlines.
• HR administration: prepare, update and archive contracts and employee docs; assist onboarding and offboarding.
• Employee support: respond to routine queries and manage tickets with care.
• Data management: maintain HR systems and Notion/Sheets trackers; suggest process improvements.

Skills

Fluent in French and English

Attention to detail

Organised and reliable

Team player

Education

Currently studying or recently graduated in HR, Business Administration, Economics, or related field

Tools

Excel

Google Sheets

Notion

Job description

People Operations & Payroll Assistant

About the team

At SumUp, our People Operations & Payroll team is the engine behind a smooth and reliable employee experience. We manage the full employee lifecycle — from onboarding and contract changes through to offboarding — while supporting accurate and timely payroll across Southern Europe.

In France, recurring operational work is growing across employee lifecycle administration, field sales hiring and payroll coordination. You’ll join a hands-on, detail-driven team where operational excellence and employee care go hand in hand.

The role

This is a Working Student position supporting the People Operations & Payroll team in France. You’ll take ownership of recurring administrative and payroll support tasks, help keep our data accurate and up to date, and make sure employees and managers get timely, clear support.

This is a great entry point into HR and payroll operations for someone who is organised, reliable, and eager to build real expertise in a fast-moving environment.

What you’ll do

Payroll support

• Help to collect, and organise payroll input data ahead of monthly deadlines
• Support follow-up with external payroll and benefits providers where relevant
• Help maintain accurate payroll records and flag missing information or discrepancies

HR administration & employee lifecycle

• Prepare, update, and archive employment contracts and employee documentation
• Support onboarding, contract changes, and offboarding processes — ensuring data accuracy and completeness at every step
• Assist with benefits administration where needed

Employee support & ticket handling

• Respond to routine employee and manager queries via internal systems and email with clarity and care
• Manage open tickets and follow up, escalating more complex cases when needed

  Data management & process improvement

  • Maintain and update employee data in HR systems and Excel / Google Sheets trackers
  • Perform regular data checks and keep Notion pages and internal documentation up to date
  • Identify repetitive steps, data-quality issues, or bottlenecks in recurring workflows
  • Suggest small process improvements that make day-to-day operations more efficient

  What we’re looking for

  • Currently studying or recently graduated in HR, Business Administration, Economics, or a related field
  • Fluent in French and English — clear written and verbal communication is essential
  • Strong attention to detail and a commitment to accuracy, especially with sensitive employee and payroll data
  • Basic Excel / Google Sheets skills and confidence working with structured data
  • Organised and reliable — able to manage recurring tasks and meet regular deadlines
  • Comfortable handling confidential information with discretion and good judgement
  • Quick to learn new tools and systems — we work across multiple HR platforms
  • Team player with a hands‑on, service‑oriented attitude

  Nice to have

  • Previous experience or studies in HR, payroll administration, or people operations
  • Interest in payroll processes, HR systems, or process improvement
  • Familiarity with AI tools such as ChatGPT

  Why SumUp?

  Work with a truly global, multicultural team from our Barcelona office.

  Be part of a workplace that values diversity and inclusion, where every perspective is respected.

  Access our Employee Assistance Programme for mental health guidance and support when you need it.

  Job Application Tip

  We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.