Payroll Accountant

activpayroll; Paris; Sur place; EUR 30 000 - 45 000; Plein temps

Résumé du poste

A leading company in payroll services, activpayroll, is seeking a payroll accountant to manage client portfolios and payroll processes. The role requires excellent customer service skills, attention to detail, and experience in payroll management in France. Join a committed team that values innovation and diverse perspectives.

Qualifications

• Experience with payroll management in France.
• Deep understanding of tax responsibilities.
• Passion for numbers and detail-oriented.

Responsabilités

• Manage complete payroll processes for French staff.
• Deliver exceptional customer service to clients.
• Organize monthly client meetings and prepare reports.

Connaissances

Customer Service

Payroll Management

Attention to Detail

Problem Solving

Communication

Formation

Experience in Finance or Payroll

Outils

Microsoft Excel

Description du poste

Our payroll operations are at the heart of our business, managing a portfolio of clients and ensuring the end-to-end payroll service is delivered consistently, accurately, and on time.

The payroll accountant will work with their client portfolio to manage payroll from start to finish, including social and tax declarations, advising and guiding clients throughout the cycle, and providing a top-notch client experience.

Responsibilities:

1. Be the main point of contact for a diverse portfolio of clients in payroll, delivering exceptional customer service.
2. Manage complete payroll processes for French staff at various salary levels.
3. Organize and chair monthly client meetings to monitor progress, assess performance, and identify improvements.
4. Prepare monthly meeting reports.
5. Keep payroll manuals relevant and updated to reflect current processes.
6. Create payroll calendars and checklists, ensuring they are filled out for each payroll processed.
7. Respond to questions from clients, partners, and colleagues, resolving issues or escalating complex questions through internal channels.
8. Provide excellent customer service by responding promptly and effectively, ensuring issues are resolved or appropriately escalated.
9. Maintain clear communication, build trust, and inform customers about relevant updates and risks.
10. Communicate risks quickly and accurately to clients and stakeholders, offering innovative solutions.
11. Maintain honesty and authenticity in all communications.
12. Support colleagues to ensure consistent customer service performance, offering help and advice as needed.
13. Have experience with payroll management in France and a deep understanding of tax responsibilities.
14. Possess a passion for numbers, ideally with experience in finance or payroll roles.
15. Stay updated on payroll market developments and legislative changes to ensure compliance.
16. Demonstrate a commitment to high standards of customer service.
17. Pay close attention to detail, spotting errors or anomalies and resolving them.
18. Be comfortable with databases, systems, and software, including Microsoft Excel.
19. Be action-oriented, proactive under pressure, and eager to improve client and colleague experiences.

Our Story

Founded in 2001 to support the oil and gas industry, activpayroll has grown into a global provider of payroll, expatriate taxation, HR services, and online HR tools, serving over 1,200 companies in more than 150 countries.

We’ve Got You

We see hiring as an investment of trust, empowering you to realize your potential, work with talented colleagues, and achieve recognition. We trust your abilities, instincts, and ideas to deliver great work—supporting you to make tough decisions and valuing your contributions.

Our Culture and Values

We are committed to creating a fair, inclusive environment rooted in our core values—Big, Bold, Brilliant—that foster change, innovation, and diverse perspectives.